Welcome to High Performance Heating & Air Conditioning, your trusted partner for all your HVAC service needs. Our team of highly trained and certified technicians is dedicated to providing top-tier services to ensure your home or business is comfortable, efficient, and reliable. With years of experience and a reputation for excellence, we're proud to serve the Rochester, NY area.
Our Services
We offer a comprehensive range of services to cater to your unique needs. Our experts specialize in:
- AC Repair: From minor fixes to comprehensive overhauls, we've got you covered. Our skilled technicians will diagnose the issue and provide a customized solution to get your system up and running seamlessly.
- AC Installation: Whether you're looking for a new system or upgrading an existing one, our team will guide you through the process, ensuring a seamless installation that meets your budget and cooling needs.
- Heating Repair: Don't let a faulty heating system leave you in the cold. Our experts are dedicated to resolving heating issues promptly, ensuring your home stays warm and cozy.
- Heating Installation: From boiler to furnace installation, our specialists will work with you to find the perfect system for your home's unique needs and budget.
- Indoor Air Quality: Breathe easy with our indoor air quality services. Our experts will help you identify and resolve any issues affecting the air you breathe.
- Sheet Metal Fabrication: Our skilled craftsmen create custom sheet metal products for a wide range of applications, from heating and cooling systems to architectural features.
- Geothermal Systems: Experience the benefits of geothermal energy with our expertise in designing and installing these eco-friendly systems.
- Commercial HVAC: Our team supports commercial and light commercial clients with HVAC services that ensure business continuity and employee comfort.
What Sets Us Apart
At High Performance Heating & Air Conditioning, we strive to exceed your expectations by:
- Providing 24/7 emergency service to minimize downtime and ensure your comfort.
- Offering affordable prices without compromising on quality.
- Providing transparent communication and explanations to ensure you're informed throughout the process.
- Focusing on customer satisfaction, guaranteeing your complete satisfaction or we'll work to make it right.
Testimonials
Don't just take our word for it! Our satisfied customers rave about our services:
- "Awesome service! Joe M. and Phil cleaned my ducts yesterday. Not only were they really thorough and helpful, but they were also very kind and I felt very comfortable having them in my home and around my children as the process took most of the day." - Pearl B.
- "I had an estimate and an installation within days of each other. The guys were polite, professional, made sure to go over all the details, cleaned up, and were excellent! Definitely would recommend!" - Lisa S.
Explore All Reviews
Read more reviews from our satisfied customers and leave yours to help us continue to improve our services.
Get in Touch
Contact us today to schedule an appointment, inquire about our services, or learn more about our team. We're here to serve your HVAC needs!
Company Reputation and Operations
High Performance Heating and Air Conditioning has received mostly positive feedback from their customers. Many reviewers have praised the company's professionalism, punctuality, and quality of service. Technicians are described as knowledgeable, friendly, and courteous. The company's responsiveness and communication have also received high marks.
Positive Experiences
Many customers have had excellent experiences with High Performance, citing knowledgeable technicians, prompt service, and competitive pricing. Some have returned to the company for repeat business and have recommended them to friends and family. Reviewers have praised the company's professionalism, cleanliness, and thoroughness.
Notable Issues
However, not all reviews are positive. One reviewer expressed disappointment with the company's fees and pricing, feeling that they were overcharged for service. Another reviewer had a negative experience with the company's warranty program, feeling that it was ineffective and that the company was not transparent about the costs of repairs. These issues may be reflective of a particular experience rather than a widespread problem.