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Keeping Rochester's Homes Comfortable and Healthy Since 1923

At Betlem Residential Heating and Air Conditioning, we have been keeping Rochester's homes comfortable and healthy since 1923. Our mission is to ensure the comfort of you and your family, and we excel at providing our customers with highly efficient, reliable, and affordable heating, air conditioning, and indoor air quality products. Our extensive residential and commercial HVAC experience in Rochester has allowed us to identify the heating and air conditioning solutions that stand out from the rest.

Our Services

We offer a wide range of services to meet the unique needs of our customers. Our team of NATE certified technicians provides 24/7 emergency service, regular maintenance, and repair services for heating, air conditioning, and indoor air quality systems. We also offer free estimates, equipment savings, and financing options to make our services more accessible to our customers. Our services include:

  • Heating: We offer heating products and services, including furnace installation, repair, and maintenance, as well as hot water boilers and whole-home generators.
  • Cooling: Our cooling services include air conditioning installation, repair, and maintenance, as well as air handlers and thermostats.
  • Indoor Air Quality: We provide indoor air quality services, including air duct cleaning, air purifiers, humidifiers, and dehumidifiers.
  • Maintenance: Our maintenance services include preventive maintenance, system savings, and financing options.

Our Products

We proudly carry the complete line of York and Bryant heating, air conditioning, and indoor air quality products. Our products include:

  • Heating Products: Gas furnaces, hot water boilers, and whole-home generators.
  • Cooling Products: Central air conditioning, air source heat pumps, and air handlers.
  • Indoor Air Quality Products: Air purifiers, humidifiers, and dehumidifiers.

Why Choose Us

At Betlem Residential, we are committed to providing our customers with the best in comfort control. We insist that the products we install in our customers' homes and businesses offer the same performance and value we expect ourselves. Our team of NATE certified technicians is dedicated to providing exceptional service and ensuring the comfort and satisfaction of our customers.

Reviews (232)
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Positive: The company received widespread praise for its professionalism, efficiency, and knowledgeable technicians.
Negative: A few reviewers had negative experiences, including damage to a thermostat and poor customer service after the sale.

Overview of Reviews

The reviews are predominantly positive, with customers expressing satisfaction with the services provided by Betlem Residential Heating & Air Conditioning. Many reviewers praised the company's professionalism, efficiency, and knowledge of technicians. Several reviewers also commended the company's prompt response to their needs and the thorough explanations provided by technicians.

Positive Aspects

  • Professional and knowledgeable technicians
  • Efficient and timely service
  • Thorough explanations of work performed
  • Friendly and courteous technicians and staff
  • Competitive pricing
  • Quick response to customer needs

Negative Aspects

  • One reviewer had a bad experience with a technician who caused damage to their thermostat
  • Another reviewer was unhappy with the company's customer service after the sale, citing lack of follow-up on financing and warranty issues