At Ed Tschetter's Heating & Cooling, we are committed to providing unmatched heating and air conditioning solutions and exceptional service and support to families and businesses in the Rochester, NY area. For more than thirty years, our team of experienced, licensed contractors has been dedicated to keeping our customers comfortable and satisfied.
Our Story
Family-owned and operated, we take pride in our reputation for superior commercial and residential heating and cooling solutions. Our technicians are fully trained and certified, and we strictly adhere to best practice standards and guidelines to ensure quality results every time. As a member of the Better Business Bureau and the Better Contractors Bureau, we are committed to providing unmatched customer service and support.
Our Services
We offer a wide range of services to meet the unique needs of our customers. Whether you need a new furnace or AC system installed, or your existing system serviced, we are the right choice for you. Our services include:
- Central Air Conditioning: Maintaining consistent, comfortable air temperatures and reducing humidity is essential for a healthy and comfortable living space.
- Heating Systems: With expertise in residential and commercial heating, we are dedicated to keeping our customers warm and cozy during the cold winter months.
- Air Purification Systems: Air quality control is our specialty, and we pride ourselves on going above and beyond to provide our customers with clean and healthy air.
- Gas Fireplace Inserts: Not only is a fireplace a wonderful centerpiece to any home, but it can also help you save on heating costs and provide an ambiance that is hard to match.
- Financing & Rebates: We offer low-interest financing solutions and rebates to help make our services more affordable and accessible to our customers.
- Repairs & Service: We offer 24/7 emergency service and same-day service when available to ensure that our customers are never left in the cold.
Our Commitment
At Ed Tschetter's Heating & Cooling, we are 100% committed to providing unmatched heating and air conditioning solutions and exceptional service and support. Your satisfaction is our guarantee, and we look forward to the opportunity to serve you.
Excellent Service and Experience
The reviews highlight the exceptional service and experience provided by Ed Tschetter's Heating & Cooling. The company's prompt response, professional technicians, and fair pricing have led to a high level of customer satisfaction.
Technicians and Staff
The technicians, particularly Eric and Mike, were praised for their expertise, friendliness, and professionalism. They were able to diagnose and fix issues quickly, providing timely solutions to customers' HVAC problems.
Responsiveness and Punctuality
The company's responsiveness and punctuality were frequently mentioned, with many customers appreciating the quick response to their calls and the prompt arrival of technicians.
Value for Money
Customers appreciated the fair pricing and value for money provided by Ed Tschetter's Heating & Cooling. Many mentioned that the prices were reasonable, and the service was worth the cost.
Negative Experience
One customer, Joyce Forbes-Smith, had a negative experience, feeling that the company was trying to condemn her furnace unnecessarily. However, this review is an outlier among the many positive reviews.
