Service You Can Trust to Be in Your Home Even When You're Not
At Rod Miller HVAC, we pride ourselves on being a family-owned business that has been providing top-notch HVAC services to the Maryland and metro area for over 50 years. Our commitment to quality, integrity, and customer satisfaction has earned us a reputation as one of the most trusted names in the industry.
Our Story
Our story began with a simple yet profound philosophy: treat our customers like family. For over 50 years, we've been doing just that, and it's helped to define our level of service. Instead of viewing each call as one more obligation to check off from a busy, non-personal schedule, we've always viewed our customers as real people with real needs. They're fathers, mothers, sisters, and sons. We're honored to serve our customers. And we value our relationships with them.
Our Services
We offer a comprehensive range of HVAC services designed to meet the unique needs of our customers. From HVAC repair and installation to financing options and service agreements, we're committed to providing the best possible solutions for our customers. Our team of experienced technicians is knowledgeable, courteous, and dedicated to providing exceptional service that exceeds our customers' expectations.
Why Choose Us
At Rod Miller HVAC, we're not a corporate chain. We're family-owned, and have been since the beginning. That's helped to define our level of service. Our servicemen are not paid by how many calls they handle or by how much equipment they sell. Instead, their primary goal is to help. They're the kind of people you can trust to be in your home, even when you're not there. That's why our promise, always, is that you can trust your home to us.
Our Team
Our team is comprised of experienced professionals who share our commitment to quality, integrity, and customer satisfaction. From our service technicians to our office staff, every member of our team is dedicated to providing exceptional service that exceeds our customers' expectations.
Excellent Service and Professionalism
Many reviewers praised the professionalism and expertise of the technicians from Rod Miller. They were impressed with the prompt service, thorough inspections, and helpful explanations provided by the technicians. Several reviewers appreciated the technician's professionalism, knowledge, and courtesy.
Prompt Service and Communication
Reviewers praised the prompt service and communication from the company. They appreciated the reminders and updates provided by the dispatch service, ensuring that customers were informed about the technician's arrival time.
Issues with Repairs and Customer Service
Some reviewers experienced issues with repairs and customer service. One reviewer was unhappy with the technician's damage to their property, and another felt that the technician did not complete the job properly. A few reviewers were dissatisfied with the cost of repairs and felt that the company did not stand behind their work.
Technical Expertise
Reviewers praised the technical expertise of the technicians, who were able to diagnose and fix complex problems with HVAC systems. They appreciated the honesty and transparency of the technicians, who took the time to explain the issues and recommended solutions.
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