Business Details
37 Years
experience
Emergency
services
Mission-Critical HVAC & Power Solutions
Site Support Services has been delivering specialized HVAC, power management, and precision cooling solutions for data centers and mission-critical environments for over 34 years. Our team of factory-trained engineers, certified on Vertiv cooling systems and recognized as top Liebert service representatives, combines decades of expertise with cutting-edge technology to ensure maximum uptime and performance. We provide comprehensive turnkey services including design, installation, preventive maintenance, and 24/7 emergency response, backed by guaranteed 4-hour on-site service for critical environments.Our tailored maintenance programs, consistent staffing, and inventory of genuine parts ensure reliability, while our electrical contracting licenses across five states enable seamless integration of power systems, fire suppression, and environmental controls. With over 400 sites serviced and 275 preventive maintenance contracts, we prioritize client satisfaction through transparent pricing, meticulous documentation, and a commitment to minimizing total cost of ownership.
Services
HVAC Installation
Preventive Maintenance
Emergency Response
Power Management
Remote Monitoring
Load Bank Testing
Fire Suppression Systems
Facility Documentation
Equipment Sales
Rental Services
Details
- Year established: 1989
Highlights and features
- 34+ years of specialized experience in HVAC and power systems for data centers
- Factory-certified engineers with expertise in leading brands like Liebert and Vertiv
- Guaranteed 4-hour emergency response for critical environments
- Tailored preventive maintenance programs with consistent technician staffing
- Licensed electrical contractors across Maryland, DC, Virginia, and neighboring states
Associations and certifications
- Liebert Corporation
- Vertiv Cooling Systems
What people say
Guaranteed 4-hour response
Factory-certified engineers
Tailored maintenance programs
Proven reliability
Expertise in critical systems
Services
HVAC Installation
Design and installation of precision HVAC systems for data centers, ensuring optimal thermal performance and energy efficiency. Our engineers integrate leading-edge technology from brands like Liebert and Vertiv to meet specific BTU requirements. Comprehensive turnkey solutions include feasibility analysis, system scoping, and commissioning for reliable, scalable infrastructure.
Emergency Response
Rapid 4-hour on-site emergency response for critical cooling and power failures. Factory-trained technicians diagnose and repair HVAC, UPS, and electrical systems with guaranteed parts availability. Remote monitoring alerts trigger immediate dispatch, minimizing downtime and ensuring operational continuity for mission-critical environments.
Preventive Maintenance
Customized maintenance programs tailored to data center-specific needs. Services include routine inspections, parts replacement, and performance optimization using genuine manufacturer components. Consistent technician staffing ensures familiarity with client systems, reducing unexpected outages and extending equipment lifespan while maintaining compliance with industry standards.
Power Management
Design and maintenance of uninterruptible power supply (UPS) systems, emergency generators, and intelligent power distribution units (PDUs). Licensed electricians provide infrared scanning, load bank testing, and infrastructure upgrades to ensure power continuity, safety, and efficiency across commercial and data center environments.
Remote Monitoring
24/7 automated monitoring of environmental and electrical systems in data centers. Real-time anomaly detection triggers instant technician dispatch for off-site diagnosis and corrective action. Integration with building management systems enables proactive maintenance scheduling and performance optimization to prevent critical system failures.
Questions
What HVAC brands do you service for data centers?
We service all major brands including Liebert, Vertiv, Airflow, Data Aire, EDPAC, and Stulz, with factory-certified technicians trained on leading precision cooling systems.
Do you offer 24/7 emergency support for critical environments?
Yes, we guarantee a 4-hour on-site response for emergency HVAC, power, or cooling failures, backed by remote monitoring and instant parts availability.
Are your technicians certified for data center systems?
Our engineers are factory-trained and certified on Vertiv cooling systems, with expertise in electrical infrastructure, UPS units, and fire suppression systems.
Can you provide maintenance for older cooling equipment?
Yes, we support legacy systems including Airflow, Blazer, Com-tempo, and Liskey units, with parts inventory and retrofit solutions for extended equipment lifespans.
What geographic areas do you serve?
We operate across Maryland, Washington DC, Virginia, Pennsylvania, and West Virginia, with over 400 sites serviced and 250+ long-term client partnerships.
Do you offer equipment sales and rentals?
Our 8,000 sq ft warehouse stocks reconditioned HVAC and UPS units, while rental services provide temporary cooling solutions for planned outages or emergencies.
