At May River Home Services, we pride ourselves on being a family-owned and operated business with over 30 years of experience in the heating and air conditioning industry. Our team is dedicated to providing exceptional service, expertise, and integrity to our customers in Hilton Head, Bluffton, Okatie, and surrounding areas. We believe that our success is directly proportional to our ability to meet our customers' heating, ventilation, and air conditioning (HVA C) needs for comfort, service, installation, and maintenance.
Our Philosophy
Our mission is to provide 100% customer satisfaction while utilizing only the best products and trained professionals. We strive to maximize the advantages of our superior technology, experience, and expertise to the benefit of our customers. We also adhere to the highest standards of corporate and personal integrity, as well as ethical business practices, to ensure that every interaction with our customers is exceptional.
Our Team
Meet our team of experts, consisting of Owner and Office Manager Dana Ferguson, Owner and Lead Technician Tim Ferguson, and Technician TJ Ferguson. With over 30 years of combined experience, our team is well-equipped to tackle any heating and cooling challenge. From system tune-ups to free system estimates, we have you covered.
Our Services
At May River Home Services, we offer a range of services to ensure that you stay comfortable all year round. Our services include:
- Repair and Service: Our expert technicians can diagnose and repair any brand of heating and air conditioning systems using the correct parts.
- Replacement Systems: We offer replacement systems for contemporary, traditional, and manufactured homes of all sizes.
- Duct Installation and Repair: Our technicians can repair or replace your duct system to ensure proper airflow and efficiency.
- Annual Inspection Agreements: Our premium annual inspection agreements include two maintenance visits per year and preferential treatment in scheduling service calls.
- Indoor Air Quality Products and Services: We offer a range of air purification, de-humidification, and high-efficiency air filtration systems to improve the indoor air quality in your home.
At May River Home Services, we are committed to providing exceptional service, expertise, and integrity to our customers. Our goal is to make sure every aspect of your year-round temperature control is working to peak efficiency, capacity, and performance.
Overview of Reviews
May River Home Services has received an overwhelmingly positive response from customers, with 13 out of 14 reviews being 5-star ratings. The reviews praise the company's helpfulness, friendly service, and timely responses.
Customer Praise
- Multiple reviewers have praised the company's owners, Tim and Dana, for their exceptional service and honesty.
- Several reviewers have praised the company's prompt responses, with some having their issues resolved on the same day.
- The company's commitment to customer satisfaction is evident, with some reviewers mentioning that they were willing to go the extra mile to ensure the customer's needs were met.
Negative Feedback
- One reviewer was dissatisfied with the company's response time, stating they never followed up with them after receiving a request.
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