Business Details
12 Years
experience
Emergency
services
Expert HVAC & Plumbing Services in Staunton, VA
Valley Air is a family-owned and operated company serving the Shenandoah Valley since 2014. We specialize in residential and light commercial HVAC and plumbing services, including AC repair, heating installation, ductless systems, and water heater solutions. Our team of licensed technicians provides 24/7 emergency services, utilizing up-to-date equipment and offering a 5-year labor warranty on new installations.We prioritize prompt, reliable service, community involvement, and customer satisfaction, supporting local initiatives like Habitat for Humanity and the Special Olympics. Our commitment to quality workmanship and ethical practices ensures clients receive the best solutions at affordable prices.
Services
AC Repair
AC Installation
Heating Repair
Heating Installation
HVAC Maintenance
Ductless Mini-Split
Indoor Air Quality
Commercial HVAC
Plumbing Repair
Water Heaters
Details
- Year established: 2014
Highlights and features
- Family-owned and operated company
- 24-hour emergency services available
- Licensed and knowledgeable technicians
- 5-year labor warranty on all new installs
- Service all makes and models
What people say
Prompt service
Knowledgeable technicians
Satisfaction guaranteed
Transparent pricing
Reliable emergency support
Services
HVAC Maintenance
Regular HVAC maintenance ensures optimal performance and longevity of heating and cooling systems. Our technicians perform thorough inspections, clean components, and adjust settings to improve efficiency. Clients benefit from reduced energy costs, fewer breakdowns, and extended equipment lifespan, with tailored plans for residential and commercial properties.
AC Repair
Our AC repair services address issues like strange noises, poor cooling, and rising energy bills. Certified technicians diagnose and fix all makes and models, using factory-approved parts. Emergency repairs are available 24/7, ensuring rapid restoration of comfort with transparent pricing and lasting solutions.
Heating Installation
We install high-efficiency heating systems tailored to home size and climate needs. Proper sizing and AFUE-rated equipment maximize energy savings and comfort. Clients receive expert guidance on system selection, with warranties and financing options available to support informed decisions.
Plumbing Services
From leak detection to water heater installation, our licensed plumbers handle residential and commercial needs. Services include drain cleaning, fixture repairs, and emergency leak response. We prioritize durability and cleanliness, using trusted brands and guaranteeing satisfaction on all repairs.
Ductless Mini-Split
Ductless mini-split systems offer zoned comfort control for homes without ductwork. Our experts design and install energy-efficient configurations, providing cooling and heating flexibility. Ideal for additions or retrofitting, these systems reduce energy waste while improving indoor climate precision.
People
Chris Lancaster
Business Owner
Chris Lancaster founded Valley Air after 15 years in the HVAC industry. Dissatisfied with industry ethics, he prioritizes customer-centric service and community involvement. He oversees daily operations and ensures technical excellence.
Sabrina Lancaster
Office Manager
Sabrina Lancaster manages administrative operations, bringing organizational expertise to support the company's growth. She collaborates with Chris to maintain a family-oriented culture, ensuring efficient service delivery and client communication.
Questions
What HVAC services do you offer?
We provide AC repair, heating installation, ductless systems, indoor air quality solutions, and commercial HVAC services for residential and business clients.
Do you offer emergency HVAC repairs?
Yes, our 24/7 emergency services ensure rapid response for urgent heating and cooling issues, minimizing downtime and discomfort.
What areas do you serve?
We serve Charlottesville, Harrisonburg, Staunton, Waynesboro, VA, and surrounding areas in the Shenandoah Valley.
Are financing options available?
Yes, we offer financing plans to help clients afford new HVAC installations and major repairs with flexible payment terms.
What warranties do you provide?
New installations include a 5-year labor warranty and a 10-year parts warranty through our partnership with Trane.
How often should HVAC maintenance be performed?
We recommend biannual tune-ups—spring for cooling systems and fall for heating—to optimize efficiency and prevent breakdowns.