Providing top-quality service and products to every client
At Vailes Home Services, we are a family-owned, full-service remodeling, heating, air conditioning, and plumbing sales and service company. With over 35 years of experience, we have built a reputation for providing top-quality service and products to our customers. Our mission is to deliver exceptional customer service, fair pricing, and unparalleled expertise in the industries we serve.
Our Services
At Vailes Home Services, we offer a wide range of services to cater to the needs of our customers. Our team of experienced professionals provides expert installation, maintenance, and repair services for:
- Air Conditioning: We offer a variety of air conditioning systems from top manufacturers like Trane, including air handlers, ductless systems, and single-zone and multi-zone ductless systems.
- Heating: Our experts provide installation, maintenance, and repair services for gas furnaces, heat pumps, oil furnaces, and boilers.
- Plumbing: We offer comprehensive plumbing services, including installation, maintenance, and repair services for water heaters, sinks, toilets, and more.
- Home Remodeling: Our team of professionals provides remodeled services for kitchens, bathrooms, and entire homes.
Financing Options
We understand that financing can be a major concern for many homeowners. At Vailes Home Services, we offer flexible financing options to help make your dreams a reality. Our partnerships with Wells Fargo and other leading financial institutions provide a range of financing options, including the Wells Fargo Home Projects Credit Card.
Incentives and Rebates
We also offer various incentives and rebates to help you save money and reduce your energy bills. Our team will work closely with you to identify the best options for your home and budget. Some of the incentives and rebates we offer include:
- ENERGY STAR Rebates: Take advantage of rebates for furnaces and heat pumps that meet ENERGY STAR standards.
- Trane Tax Credits: Get tax credits for purchasing energy-efficient HVAC systems.
- Inflation Reduction Act: Take advantage of expanded tax credits and rebates for energy-efficient home upgrades.
Our Commitment to Quality
At Vailes Home Services, we are committed to providing the highest level of quality and customer service. Our team of experts is trained to handle any HVAC, plumbing, and remodeling project with ease. We understand that every home is unique, and we pledge to deliver personalized solutions that meet your specific needs and budget.
Contact Us
Whether you need HVAC repair, plumbing maintenance, or home remodeling services, we are here to help. Contact us today at 540-942-0198 to schedule an appointment and take the first step towards a more comfortable and energy-efficient home.
Excellent Service and Professionalism
The reviews highlight the excellent service and professionalism of Vailes' team, including technicians Mike, Michael, Jake, Lance, KC, Will, and Casey. They are praised for their politeness, knowledge, and ability to explain the necessary work and pricing. The technicians are also commended for their attention to detail, such as keeping shoes covered and ensuring doors are closed when working in homes with pets.
Quick Response and Timely Solutions
The reviews also mention the quick response time of Vailes, with technicians arriving within 30 minutes and resolving issues efficiently. The company's ability to provide timely solutions is also highlighted, with one reviewer mentioning that they had a new Trane heat pump/AC installed and working within a week.
Customer Service and Communication
The customer service and communication of Vailes are also praised, with reviewers mentioning the helpfulness of the team, including Samantha, who is described as "awesome from start to finish." The company's process of having everything organized and ready prior to starting a project is also commended.
High-Quality Work and Expertise
The reviews highlight the high-quality work and expertise of Vailes' team, including their ability to provide cost-preventing suggestions and recommend additional products. The company's annual maintenance plan is also mentioned as being well worth the cost to maintain heating and cooling systems.
Overall Satisfaction
Overall, the reviews express high satisfaction with Vailes' services, with reviewers mentioning that they would highly recommend the company and plan to use them for future services.
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