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John C. Flood is a reputable and trusted provider of plumbing, heating, and cooling services in the Washington D.C. and Northern Virginia areas. Our mission is to deliver exceptional service to our customers by providing reliable, efficient, and cost-effective solutions for all their piping, heating, and cooling needs.
Our Services
We offer a wide range of services to cater to the unique needs of our customers. Our plumbing services include boiler repair and install, drain cleaning and repair, garbage disposal replacement, lead pipe replacement, water heater services, water leak detection, and trenchless water line replacement and repair. Our heating and cooling services include air conditioning installation and repair, ductless AC installation, air purification, air purifier installation and repair, dehumidifier installation and repair, furnace heating, heat pump installation and repair, and programmable thermostat installation. We also provide electrical services including electrical wiring, indoor and outdoor lighting, home generators, and surge protectors.
Our Commitment
At John C. Flood, we are committed to providing our customers with the highest level of service and expertise. Our team of skilled professionals is dedicated to delivering reliable solutions that meet the specific needs of each customer. We pride ourselves on our prompt response times, honest and transparent communication, and attention to detail. Whether you have a routine maintenance need or an emergency repair, we are here to help.
Our Community
At John C. Flood, we believe in giving back to our community. We partner with local organizations such as Children's National Medical Center and Easterseals to support critical causes and initiatives. We also participate in community events and sponsor local charities to make a positive impact in the lives of those around us.
Our Team
Our team of experts is dedicated to providing exceptional service to our customers. With years of experience and training, our technicians are equipped to handle any piping, heating, and cooling challenge. Our team is committed to providing honest and transparent communication, prompt response times, and attention to detail. We strive to build long-term relationships with our customers, understanding that building trust is essential in today's business landscape.
Safety Concerns and Poor Service Experience
Several customers have reported unsafe service experiences with Climate Heating and Cooling. One reviewer had a close call with a service van driver who failed to use a turn signal, while another customer was frustrated with a technician who refused to answer calls or emails and failed to cancel a maintenance contract.
Misdiagnosis and Overcharging
Some customers have reported instances of misdiagnosis and overcharging. One customer was told they needed a costly system replacement when only a $20 capacitor was required, while another customer was charged $800 for visits that provided no value.
Unprofessional Behavior and Scam Allegations
There have been allegations of unprofessional behavior and scams. One reviewer claimed that a technician used fear as a sales tactic, while another customer believed the company was running a scam and did not guarantee their work.
Decline in Quality and Customer Experience
Some long-time customers have reported a decline in the quality of service and customer experience. One reviewer mentioned that the company's techs were professional, but the quality of their work had declined, and they no longer received detailed written reports.
Positive Experiences
On the other hand, some customers have reported excellent service experiences with Climate Heating and Cooling. These customers praised the company's professionalism, kindness, and reliability. One customer was particularly impressed with the company's correction of a carbon monoxide situation caused by another contractor.
Reliability and Trustworthiness
A few customers have reported positive experiences with the company's technicians, who they found to be trustworthy and dependable. These customers have continued to use the company's services and have recommended them to others.
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