Business Details
40 Years
experience
Emergency
services
Your Trusted HVAC Partner in Council Bluffs
R.J. Nelson Co. has been a trusted provider of heating, ventilation, and air conditioning services since 1986. Founded in Council Bluffs, Iowa, we serve residential and commercial clients across Southwest Iowa and Nebraska with a commitment to quality, transparency, and community values. Our family-owned business prioritizes customer satisfaction through skilled technicians, upfront pricing, and 24/7 emergency support. We specialize in furnace and AC repair, geothermal installations, new construction systems, and preventative maintenance, ensuring long-term comfort and efficiency.With decades of combined experience, our NATE-certified team delivers reliable solutions tailored to each clients needs. We stand behind our work with a 30-day repair guarantee and manufacturer warranties, fostering trust and loyalty in every project. Our annual maintenance agreements and financing options further enhance accessibility and peace of mind. As a locally-rooted business, we prioritize integrity, investing in ongoing training and advanced technology to maintain our reputation as a leader in the HVAC industry.
Services
Furnace Repair
Air Conditioning Repair
Geothermal Installation
New Construction HVAC
Commercial HVAC Services
Preventative Maintenance
Indoor Air Quality
Humidifiers
Duct Work
Maintenance Agreements
Details
- Year established: 1986
Highlights and features
- We offer 24/7 emergency HVAC services with same-day availability.
- Our technicians are NATE-certified and undergo annual manufacturer training.
- We provide upfront pricing with no hidden fees or surprise bills.
- We service all makes and models with a 30-day repair guarantee.
- We offer flexible financing options through Wells Fargo and Synchrony.
Associations and certifications
- NATE
- Bosch
What people say
Excellent service
Timely & polite
Great experience
Super understanding
Knowledgeable and polite
Services
Furnace Repair
Our NATE-certified technicians provide fast, reliable furnace repairs for all makes and models. We diagnose issues efficiently and offer transparent pricing with no hidden fees. Our team ensures systems run safely and efficiently, with a 30-day guarantee on all repairs.
Air Conditioning Repair
We offer prompt AC repair services to restore cooling during peak seasons. Technicians use advanced tools to identify problems and provide cost-effective solutions. Upfront estimates and quality parts ensure lasting performance and customer satisfaction.
Geothermal Installation
As accredited Bosch contractors, we install energy-efficient geothermal systems that reduce utility bills by up to 70%. Our experts design ground loop systems tailored to property size and climate, ensuring long-term reliability and environmental benefits.
New Construction HVAC
We specialize in HVAC system design and installation for new homes and commercial buildings. Using ACCA standards, we ensure optimal sizing and efficiency, integrating ductwork, thermostats, and air quality solutions for maximum comfort.
Commercial HVAC Services
Our team provides scalable HVAC solutions for commercial properties, including rooftop units, maintenance plans, and energy-efficient upgrades. We prioritize minimal downtime and cost savings through tailored service agreements and expert installations.
People
Jess Mass
Co-Owner
With over 20 years in HVAC, Jess specializes in residential and commercial installations, geothermal systems, and duct design. A Master HVAC/R licensee, she ensures technical excellence and customer satisfaction across all projects.
Josh Sr.
Lead Installer
Josh has 20 years of experience in HVAC installation, focusing on new construction, duct layout, and commercial projects. His expertise ensures precise system sizing and efficient installations for residential and business clients.
Alvin
Senior Service Technician
Alvin brings 9 years of HVAC experience, specializing in geothermal systems and residential repairs. A certified technician, he mentors junior staff and ensures high-quality service through meticulous diagnostics and maintenance.
Colton
Service Technician
Colton has 2 years of service experience, focusing on residential maintenance and repairs. EPA-certified, he excels in customer communication and resolving HVAC issues efficiently while maintaining a clean work environment.
Nate
Lead Installer
Nate specializes in new construction HVAC systems with 7 years of experience. He manages duct design and residential/commercial installations, ensuring systems meet efficiency standards and client needs.
Questions
What areas do you serve?
We serve Council Bluffs, Omaha, Southwest Iowa, and surrounding areas including Missouri Valley, Glenwood, and Treynor.
Do you offer emergency HVAC services?
Yes, we provide 24/7 emergency service with same-day availability for urgent heating or cooling issues.
Are financing options available?
Yes, we offer 0% APR financing through Wells Fargo and Synchrony for qualified customers.
What HVAC maintenance plans do you offer?
Our Annual Maintenance Club includes biannual tune-ups, 15% off parts, preferred labor rates, and priority scheduling for $159.95/year.
Do you install geothermal systems?
Yes, we are accredited Bosch geothermal contractors, offering efficient systems with extended warranties and energy savings up to 70%.
Are your technicians certified?
All technicians are NATE-certified, EPA-certified, and undergo annual training to ensure expertise in the latest HVAC technologies.
