Business Details
28 Years
experience
Emergency
services
Your Trusted Omaha HVAC Experts
Founded in 1998, Complete Comfort Heating & Cooling Heating and Cooling has built a reputation on treating customers with integrity and delivering reliable HVAC solutions. Our team prioritizes repairing systems where possible while recommending replacements only when necessary, ensuring cost-effective outcomes for residential and commercial clients. With decades of combined experience, we specialize in air conditioning, heating, and geothermal services, offering free estimates for new installations or replacements. Our commitment to quality extends to meticulous attention to detail during every service call, treating each customer's property with the same care we would our own.Factory-trained technicians provide expert diagnostics and repairs for all equipment makes and models, supported by 24/7 emergency service availability. Customer satisfaction remains our highest priority, evidenced by our consistent focus on clear communication, transparent pricing, and thorough post-service follow-up. This dedication has fostered long-term relationships with clients who continue to recommend our services to their networks.
Services
Air Conditioner Repair
Furnace Repair
Geothermal Installation
Emergency Repair
New Equipment Sales
Details
- Year established: 1998
Highlights and features
- 20+ years serving Omaha with expert HVAC solutions
- 24/7 emergency repair availability for urgent needs
- Factory-trained technicians for all equipment brands
- Free equipment evaluations and transparent pricing
- Consistently top-rated by local customers for reliability
What people say
10-star service
Professional technicians
Quick response times
No hidden fees
Lifetime customers
Services
Air Conditioner Repair
Our certified technicians diagnose and repair all air conditioning systems with same-day service availability. We address common issues like refrigerant leaks, frozen coils, and electrical failures while emphasizing preventive maintenance to extend equipment lifespan. Customers benefit from upfront pricing and immediate repairs using stocked replacement parts.
Furnace Repair
Emergency furnace repair services cover gas, electric, and geothermal systems with priority on restoring heat during cold weather. Our technicians identify issues with ignitors, control boards, and safety components while providing safety inspections for gas leaks and carbon monoxide risks. Annual maintenance plans help prevent unexpected breakdowns.
Geothermal Installation
We design and install energy-efficient geothermal systems tailored to property specifications, including vertical loop configurations for Omaha's climate. Our process includes site assessment, system sizing, and integration with existing ductwork. Customers receive education on system operation and maintenance requirements for optimal performance.
Emergency Repair
Available 24 hours daily for urgent HVAC failures, our emergency team responds with fully equipped vehicles and diagnostic tools. Technicians prioritize safety checks before repairs while providing clear explanations of required fixes. After-hours service maintains the same transparent pricing as regular business hours.
New Equipment Sales
We offer Bryant product lines including high-efficiency furnaces, air conditioners, and smart thermostats with personalized system recommendations. Our consultation process considers home size, insulation levels, and energy goals. Installation includes lifetime support and guidance on available manufacturer rebates.
People
Jeff Ockinga
Owner
With over 25 years in HVAC, Jeff founded Complete Comfort Heating & Cooling Heating and Cooling in 1998 after working as a service technician. He oversees operations while maintaining customer relationships through hands-on involvement in complex installations and service calls.
Stephanie B
General Manager
Stephanie manages daily operations and staff development, ensuring service standards align with company values. She coordinates training programs for technicians while maintaining quality control across all customer interactions.
Tracy M
Operations Manager
Tracy coordinates service scheduling and customer communications, known for her exceptional responsiveness and problem-solving skills. She manages the team of technicians while maintaining client relationships through follow-up calls and service verification.
DJ
Installer
DJ specializes in air conditioning and geothermal installations, recognized for thorough workmanship and customer education during system handover. He consistently receives praise for explaining technical details in accessible terms while maintaining clean workspaces.
Nate M
Installer
Nate focuses on geothermal system installations, bringing technical expertise to complex ground loop configurations. His attention to detail during equipment setup ensures optimal system performance while minimizing future maintenance requirements.
Questions
Do you service all HVAC brands?
Yes, our factory-trained technicians repair and maintain all makes and models of heating, cooling, and geothermal equipment.
Are emergency services available after hours?
We provide 24/7 emergency HVAC repair with technicians available for immediate response to critical system failures.
What geothermal incentives exist in Nebraska?
We help customers navigate available rebates and tax credits for geothermal installations through manufacturer programs and utility providers.
Do you offer financing options?
Yes, we provide financing solutions for new equipment installations through approved credit partners with flexible payment terms.
How quickly can service be scheduled?
Emergency repairs start within hours, while routine service appointments typically schedule within 24-48 business hours.
What maintenance plans are available?
Our maintenance agreements include twice-yearly system inspections, priority service scheduling, and discounted repair rates for ongoing protection.
