Trust Us to Keep Your Home Safe and Comfortable
At Russell's & American Mechanical, we have been committed to providing top-notch HVAC, plumbing, and electrical services to the Greater Coastal Virginia Area since 1981. Our team of highly skilled and experienced technicians is dedicated to delivering exceptional solutions, outstanding customer service, and unparalleled workmanship.
Our Story
With over 40 years of experience, we have built a reputation for excellence in the industry. Our commitment to integrity, honesty, and customer satisfaction has earned us a 4.8-star rating on Google with over 5,060 reviews. We pride ourselves on being a trusted name in the community, and we strive to maintain the highest standards in every aspect of our business.
Our Services
We offer a comprehensive range of services to cater to your every need. From heating and cooling solutions to plumbing, electrical, and generator services, our team is equipped to handle any project with precision and care. Our services include:
- Heating: boilers, furnaces, geothermal systems, heat pumps, and smart thermostats
- Cooling: air conditioning, mini-split, zoning control systems, and smart thermostats
- Indoor Air Quality: air duct cleaning, air purification, and more
- Plumbing: pipes, general plumbing, water heaters, tankless water heaters, gas lines, sump pumps, and drain services
- Electrical: ceiling fans, lighting services, home surge protection, electric vehicle chargers, and circuit panel upgrades
- Generators: home generators and worry-free service programs
- Drains: drain clearing, sewer lines, camera/video inspection, and more
Our Promise
At Russell's & American Mechanical, we promise to deliver responsive service, expert technicians, transparent communication, and quality workmanship. We understand the importance of timely and efficient solutions, and we strive to provide same-day appointments whenever possible. Our customers' satisfaction is our top priority, and we guarantee your satisfaction with our services.
Serving the Community
We are proud to serve the Greater Coastal Virginia Area, providing Master-level services in heating and cooling, plumbing, and electrical. Our maintenance plan ensures peak efficiency, cost savings, extended lifespan, comfort, and warranty maintenance. We also offer financing options to make necessary repairs or upgrades more accessible.
Company Overview
Russell's Heating and Cooling has received overwhelmingly positive reviews from its customers. The company has demonstrated professionalism, promptness, and attention to detail in its services.
Service Quality
Many reviewers have praised the company's technicians for being professional, knowledgeable, and thorough in their work. They have also appreciated the explanations provided by the technicians, making them feel comfortable and informed throughout the process.
Price Range
Although prices may be considered somewhat high by some customers, many reviewers felt that the quality of service justified the cost.
Examples
- Elmer Ennis appreciated the install team's great job and on-time arrival, despite finding the price a tad steep.
- L. Thomas commended the technician for taking photos of the HVAC unit and explaining the work done.
- Jj Valverde praised Nate, the sales representative, for his thoroughness and promptness in explaining the product and warranty.
Room for Improvement
Alex Hrotko's review highlighted the high price point for replacing a broken shut-off valve.
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