Who We Are
American Tech Support Heating and Cooling has proudly served the Hampton Roads area for over two decades. Founded by a team of experienced HVAC technicians, we have established ourselves as a reliable and trusted source for all your heating, ventilation, and air conditioning (HVAC) needs. With over 35 years of combined experience under our belts, we tackle every project with expertise, ensuring optimal performance and temperature comfort in your home.
Our Expertise
Our skilled technicians are certified and equipped to handle a wide range of services, including:
Package Units
- Installation, repair, and replacement of high-efficiency heat pumps and gas package units.
- Comprehensive maintenance and troubleshooting for all major brands.
Split Systems
- Installation, repair, and replacement of split system heat pumps with electric air handlers or air conditioning with gas furnaces.
- Comprehensive maintenance and troubleshooting for all major brands.
Hydronic Units
- Repair, replacement, conversion, and servicing of hydronic units.
Experience and Quality
Throughout our years of operation, we have consistently delivered exceptional service, prioritizing quality and customer satisfaction. Our work is backed by:
- Detailed inspections: We carefully assess every system to identify potential issues and recommend the most effective solutions.
- Transparent communication: We provide clear and concise explanations of problems and their associated costs, empowering you to make informed decisions.
- Commitment to efficiency: We utilize high-quality materials and meticulously follow industry standards to ensure optimal performance and energy efficiency.
Dedicated to Our Community
From routine tune-ups to complete system installations, American Tech Support Heating and Cooling is committed to serving our community. We prioritize your comfort and safety, offering:
- Free second opinions: We believe in transparency and offering valuable information to empower our customers.
- Competitive pricing: We maintain competitive rates without compromising quality, always providing upfront estimates.
- Prompt scheduling: We understand that your time is valuable, so we offer flexible scheduling options to accommodate your needs.
Contact us today to experience the American Tech Support Heating and Cooling difference and enjoy the comfort and efficiency you deserve!
Exceptional Customer Service
The reviews highlight the company's commitment to providing excellent customer service. The technicians, particularly Brian, are praised for being understanding, communicative, and compassionate. They take the time to educate customers about their HVAC systems and address their concerns.
Professionalism and Expertise
The reviews emphasize the professionalism and expertise of the technicians. They are described as knowledgeable, polite, and efficient in their work. They provide prompt and timely services, often going above and beyond to ensure customer satisfaction.
Reasonable Pricing
Several reviews mention the company's competitive pricing. Customers appreciate the affordable quotes and the value for money they receive.
Overall Experience
The reviews collectively convey a sense of satisfaction and trust in the company. Customers appreciate the personal touch, professionalism, and expertise of the technicians. They highly recommend the company for all HVAC concerns.
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