Ocean Air Heating & Cooling LLC was founded in 2003 with over 40 years of combined experience in the residential and commercial HVAC field in the Hampton Roads area. We know how important it is to each customer to provide prompt, courteous and honest service. We take pride in each job and specialize in heating and cooling designs and load calculations. Ocean Air Heating & Cooling LLC is a state-registered Class A contractor providing service, repairs, installations, and preventive maintenance of heating and air conditioning systems. We also specialize in air purification systems to ensure that your home has the cleanest, conditioned air possible.
Our Services
At Ocean Air Heating & Cooling LLC, we offer a wide range of services to suit your heating and cooling needs. We provide 24/7 emergency service, air conditioning installation, repair, and maintenance for both residential and commercial properties. Our services include heating and cooling system design, load calculations, and air purification system installation. We offer financing options and yearly contracts to ensure that your heating and cooling system is always running efficiently.
Why Choose Us
Here at Ocean Air Heating & Cooling LLC, our main goal is to provide the entire Hampton Roads area with honest, friendly, and reliable heating and air conditioning services. We are committed to making your home or business as comfortable and efficient as possible. We are a Trane Dealer offering a wide selection of air conditioners, gas furnaces, heat pumps, and indoor air quality products. We have an A+ rating with the Better Business Bureau, ensuring that we are a company of the highest standing.
Our Expertise
With over 40 years of combined experience in the residential and commercial HVAC field in the Hampton Roads area, we know how important it is to each customer to provide prompt, courteous, and honest service. We take pride in each job and specialize in heating and cooling designs and load calculations. Our team of experts is dedicated to providing you with the best options available for you and your family.
Excellent Customer Service
Ocean Air's customer service is highly praised by many customers. They appreciate the prompt response, friendliness, and professionalism of the technicians. Many reviewers mention the quick turnaround time for service, with some even getting same-day or next-day appointments.
Technician Praise
The technicians at Ocean Air are commended for their expertise, efficiency, and courteousness. They are knowledgeable, friendly, and get the job done quickly. Reviewers mention specific technicians, such as Danny, Neil, Kenny, and John, who provided exceptional service.
Quality of Work
The quality of work performed by Ocean Air is praised by many customers. They appreciate the honesty and transparency of the company, with some even mentioning that they were quoted lower prices than competitors. The new ductwork and HVAC system installations are also praised for their quality and efficiency.
Negative Experience
However, not all reviews are positive. One reviewer had a poor experience with a technician who seemed unsure of the problem and failed to follow up on needed repairs. The customer service was also lacking, with the reviewer having to initiate contact multiple times to get updates.
