Business Details
50+ Years
experience
Emergency
services
Trusted HVAC/R Parts and Supplies Distributor in Phoenix, AZ
Established in 1940, our company has grown from a single location in Phoenix, Arizona to 34 branches across seven states. We specialize in distributing high-quality refrigeration, air conditioning, and heating parts, equipment, and supplies to licensed contractors and qualified technicians. Our mission focuses on delivering exceptional value through knowledgeable customer service and a broad inventory of premium products at fair prices. With decades of industry experience, we prioritize honesty, integrity, and loyalty in every customer interaction. Our team of technical specialists provides support Monday through Friday from 7:00 AM to 5:00 PM Arizona time, offering guidance on product application, installation, and troubleshooting.We maintain a fleet of delivery vehicles to ensure timely product transportation and offer after-hours emergency support for urgent customer needs. Our commitment to quality extends to safety-certified refrigerant recovery cylinders and EPA certification testing services. As part of the Kitchell family of companies, we uphold a legacy of building value through exceptional service and operational excellence.
Services
Technical Support
Delivery Service
Training Programs
Refrigerant Reclamation
CFC Testing
Details
- Year established: 1940
Highlights and features
- 85+ years of specialized HVAC/R industry experience
- 34 strategically located branches for regional accessibility
- In-house technical support specialists available during business hours
- After-hours emergency service for critical customer needs
- EPA-certified refrigerant handling and cylinder exchange program
Services
Technical Support
Our in-house specialists provide expert guidance for HVAC/R system application, installation, and troubleshooting. Available Monday-Friday 7:00 AM-5:00 PM Arizona time via phone, text, or email, we help contractors maximize equipment performance. Our team supports all major brands with practical solutions for operational challenges.
Delivery Service
With our dedicated fleet, we offer timely local delivery of HVAC/R products directly to job sites. This service helps contractors optimize their work schedules by eliminating transportation logistics. Deliveries are available during regular business hours across all service areas.
Training Programs
We provide comprehensive training on the latest HVAC/R technologies and products through scheduled classes and events. These sessions help professionals stay current with industry advancements while earning necessary certifications. Training locations available nationwide.
Refrigerant Reclamation
Our EPA-compliant refrigerant cylinder exchange program ensures safe handling of high-pressure refrigerants. Contractors can return used 400 PSI-rated cylinders for certified replacements at all branch locations. This service maintains regulatory compliance while promoting workplace safety.
CFC Testing
We administer EPA Section 608 certification testing required for refrigerant handling. This essential service helps technicians meet federal regulatory requirements while maintaining professional compliance. Testing availability varies by location.
People
John White
President
Leading the company's strategic direction with decades of industry experience, John oversees operations across all 34 locations while maintaining our core values of quality and customer service.
Ross Musil
Senior Vice President
Managing day-to-day operations with 25+ years in HVAC/R distribution, Ross ensures consistent service quality and inventory management across our expanding branch network.
Becky Booth
Vice President of Operations
Responsible for optimizing operational efficiency, Becky implements process improvements that maintain our 85-year reputation for reliable product delivery and customer satisfaction.
Kate Nied
Vice President of Sales & Marketing
Driving growth initiatives, Kate leads our sales teams and marketing strategies while ensuring alignment with our mission to deliver exceptional value to HVAC/R professionals.
Jess Bauer
Chief of Staff
Coordinating cross-functional operations, Jess ensures organizational alignment with company goals while maintaining the Kitchell family business values of integrity and long-term relationships.
Questions
What HVAC/R products do you carry?
We distribute complete HVAC/R systems, replacement parts, refrigerants, and safety equipment from top manufacturers. Availability varies by location.
Do you offer technical support after business hours?
Emergency technical assistance is available after hours through our branch-specific contact numbers.
Are your refrigerant cylinders EPA-compliant?
All recovery cylinders meet EPA safety standards with 400 PSI ratings for modern refrigerants.
How can I schedule CFC certification testing?
Contact your local branch for current testing schedules and registration information.
Do you deliver products to job sites?
Yes, our fleet provides local deliveries during regular business hours across all service areas.
What training programs are available?
We offer manufacturer-specific technical training sessions on latest HVAC/R technologies at multiple locations nationwide.
