A Commitment to Quality & Customer Service
Neel's Heating & Air is a trusted name in the Sacramento area, providing reliable heating, cooling, and indoor air quality solutions for residential and commercial clients. We have over 15 years of experience in the industry, serving thousands of satisfied customers with diverse needs.
Our Expertise
Across our team of certified technicians, we possess extensive expertise in:
- Heating Repair & Installation: We handle all aspects of heater installation, maintenance, and repair, ensuring reliable warmth during winter months.
- Air Conditioning Repair & Installation: From troubleshooting cooling issues to complete system replacements, we keep your home comfortable and cool throughout the summer.
- Indoor Air Quality Solutions: We assess and improve air quality with specialized filters, purifiers, and dehumidifiers.
- Commercial HVAC Services: We design, install, and maintain high-performance systems for businesses, ensuring optimal climate control in offices, retail spaces, and other commercial properties.
What Sets Us Apart?
- Prompt & Responsive Service: We prioritize your needs with 24/7 emergency services and same-day appointments.
- Competitive Pricing: We offer transparent and affordable pricing with various financing options to suit your budget.
- Customer-Focused Approach: Our team prioritizes clear communication and personalized solutions tailored to your unique requirements.
- Experienced & Certified Technicians: We employ fully licensed and certified technicians who are committed to providing exceptional service.
Our Mission
Neel's Heating & Air is dedicated to:
- Providing exceptional customer service through personalized attention and open communication.
- Delivering reliable and efficient repairs, installations, and maintenance services.
- Installing and recommending energy-efficient equipment to save you money in the long run.
- Building strong relationships with our clients through trust, transparency, and respect.
Positive Experiences
Neel's Heating & Air has received numerous positive reviews from satisfied customers. Many reviewers have praised the company's professionalism, punctuality, and quality of service. Technicians like Ash and Nathan have been commended for their friendliness, professionalism, and timeliness. Neel's has also received high marks for its responsiveness, with many reviewers expressing gratitude for the company's ability to accommodate their needs.
Common Commendations
Throughout the reviews, several themes have emerged. Customers have praised Neel's for its responsiveness, punctuality, and professionalism. Many reviewers have commended the company's technicians, citing their friendliness, professionalism, and ability to work effectively with customers. Additionally, reviewers have praised Neel's for its quality of service, customer service, and value.
Noteworthy Reviews
Some reviews stand out for their exceptional praise. Stephanie Ly notes that Neel's representative, Nathan, was professional, and she would definitely use the company again. Jaime Schwartz praises the company's exceptional customer service, stating that they have been the most responsive service provider they have worked with. Catherine Williams expresses her gratitude for the company's honest and good quality results. Bob Wagner and Kim Vu have both described their experiences with Neel's as "could not have asked for better service."
Negative Review
However, not all reviews have been positive. Khailyn Sullivan shares a disturbing experience with a driver, describing an unprofessional encounter that could have resulted in injury or death. The incident does not reflect on Neel's company as a whole but rather on the specific individual involved.
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