Our Story
At Platinum Heating and Cooling, we are a family-owned and operated HVAC company serving the needs of residential and commercial clients in northern Illinois. Founded in 2009 by Jeremiah, a seasoned technician with over a decade of experience in the industry, we are passionate about delivering reliable, professional, and personalized HVAC solutions.
Our Values
Our core values guide everything we do:
- Connection: We prioritize building strong relationships with our customers and the community.
- Professionalism: We maintain a high standard of courtesy, responsiveness, and communication.
- Integrity: We uphold honesty, transparency, and fairness in all our interactions.
- Quality: We offer dependable equipment, reliable services, and meticulous craftsmanship.
- Perseverance: We tackle challenges with determination and never leave a problem unsolved.
- Respect: We treat every person, property, and the environment with utmost respect.
Our Services
We offer a comprehensive range of services to meet your heating, cooling, and ventilation needs:
- Equipment Installation & Replacement: New system installations and replacements for both residential and commercial properties.
- Preventive Maintenance: Regular tune-ups to optimize efficiency, prevent costly breakdowns, and extend the lifespan of your equipment.
- Break/Fix Service: Prompt repair of all makes and models of HVAC systems.
- Indoor Air Quality: Solutions to enhance the quality of your indoor air.
- Duct Fabrication: Custom-crafted ductwork to improve airflow and system performance.
Why Choose Platinum Heating and Cooling?
- Experienced and certified technicians
- Responsive customer service and 24/7 emergency service
- Upfront pricing and transparent billing
- Quality equipment and materials
- Commitment to community involvement
We are dedicated to providing you with exceptional comfort and peace of mind. Contact us today to schedule an appointment and let us take care of your heating and cooling needs!
Excellent Customer Service
Platinum HVAC has consistently received high praise from their customers for their excellent service. Many customers have reported immediate responses to their calls, with technicians arriving on time or often even earlier than expected. The team is known for their professionalism, kindness, and honesty.
Quality of Work
The quality of work performed by Platinum HVAC is top-notch. Customers have praised the technicians' knowledge and expertise in diagnosing and repairing issues with their HVAC systems. The company has a reputation for providing accurate assessments of problems and providing fair estimates for the work needed.
Prompt and Punctual
One of the standout features of Platinum HVAC is their prompt and punctual service. Customers have consistently praised the technicians for arriving on time, or even earlier than expected. This level of punctuality has earned the company a reputation for reliability.
Value for Money
Platinum HVAC is also known for providing fair prices for their services. Customers have praised the company for providing detailed breakdowns of the work needed and providing reasonable estimates for the cost of repairs.
Exceptional Customer Service
The company's exceptional customer service is exemplified through the many 5-star reviews they have received. Customers have praised the team for their friendly and courteous demeanor, both over the phone and in person.
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