Reliable Comfort: Experts in HVAC & IAQ Solutions
At Bass Air Conditioning Co., we take pride in being Fayetteville's trusted HVAC and plumbing services provider since 1952. With over 70 years of experience, we have established ourselves as a reliable and efficient solution for all your heating, cooling, and indoor air quality needs. Our commitment to excellence has earned us a stellar reputation, and we strive to maintain the highest level of credibility and customer satisfaction.
Our Story
Established in 1952 by Woodrow P. Bass, our journey began in Kinston, NC, before moving to Fayetteville, where we found our home. For over seven decades, we have upheld a tradition of professionalism, honesty, and top-notch service, setting us apart as a reliable HVAC contractor in the region. Our commitment to excellence has earned us a stellar reputation and the esteemed title of Carrier Factory Authorized Dealer.
Our Services
We offer a comprehensive range of services designed to cater to your specific needs. Our heating services include furnaces, heat pumps, geothermal systems, smart thermostats, and boilers. Our cooling services encompass air conditioning, mini-split zoning control systems, and more. We also specialize in indoor air quality solutions, including air ducts, humidifiers, dehumidifiers, and air purifiers. Additionally, we provide maintenance and financing options to ensure your comfort and peace of mind.
Our Team
Our team of highly skilled technicians is certified by the prestigious North American Technician Excellence (NATE). With decades of experience under our belt, we have mastered the craft of installing, repairing, and maintaining heating and cooling systems for both residential and commercial properties. Our long-standing employees, some with us for 20-30+ years, reflect our commitment to fostering a family-like environment and nurturing talent within our team.
Our Promise
At Bass Air Conditioning Co., we prioritize your satisfaction above all else. We guarantee reliable comfort, expert technicians, and transparent communication. We strive for excellence in every job we undertake, ensuring that your project is in capable hands. We offer a 10% discount to seniors, teachers, First responders, Active Military, and veterans, demonstrating our commitment to giving back to our community.
Schedule Now
Don't hesitate to schedule an appointment today! Call us at (910) 302-3938 or speak with an expert to experience the Bass Air Conditioning Co. difference.
Excellent Customer Service and Professionalism
The reviews highlight the exceptional customer service and professionalism of Bass Air Conditioning Company. Many customers praised the company's technicians for their knowledge, politeness, and ability to explain complex issues in a clear and concise manner.
Quick Response and Resolution
Several reviewers appreciated the company's quick response to their service requests, with some even receiving same-day service. The technicians were able to diagnose and resolve issues promptly, often within a few hours of the initial call.
Knowledgeable and Friendly Technicians
The technicians at Bass Air Conditioning Company were consistently praised for their knowledge, friendliness, and professionalism. Many customers appreciated the technicians' willingness to explain the repair process and provide useful tips for maintaining their HVAC systems.
Positive Experience with Sales and Installation
Several customers had positive experiences with the sales and installation process, praising the company's transparency, fairness, and professionalism.
Some Concerns with Pricing and Sales Tactics
One reviewer expressed concerns about the company's pricing and sales tactics, feeling that they were initially quoted a high price for a new unit and then had to negotiate to get a better deal.
Efficient Installation and Maintenance
Many reviewers praised the company's efficient installation and maintenance services, with some customers noting that the technicians left their homes in better condition than when they arrived.
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