At Blackwell Heating & Air Conditioning, Inc., we take pride in our reputation as a trusted name in the community for over 100 years, serving Fayetteville, Hope Mills, Lumberton, Pinehurst, Raeford, Sanford, Spring Lake, and surrounding areas. Our commitment to providing top-notch HVAC services has earned us a 100% customer satisfaction rating, and we're dedicated to continuing that excellence.
Our Story
As a licensed and authorized HVAC contractor, we've built a reputation on our expertise in installing, maintaining, and repairing HVAC systems. Our team has the experience and equipment to help you with all your heating and cooling needs. We service and install all commercial and residential brands of heat pumps, air conditioners, gas furnaces, and electric heat. From residential AC repair and heating system repair to installation services, we've got you covered.
Our Services
We offer a wide range of services designed to meet your heating and cooling needs. Our services include:
- Heating and Air Installation
- Air Conditioning Repair
- Heating Repair
- Heating/AC Repair
- Heating/AC Maintenance
- Indoor Air Quality
Our Commitment
At Blackwell Heating & Air Conditioning, Inc., we understand that customer satisfaction is fundamental to a successful and respected business. We look forward to working with you and being your HVAC provider. Our 24/7 emergency AC service ensures that you're covered in case of an unexpected breakdown.
Excellent Customer Service and Professionalism
Many customers praised Blackwell Heating and Cooling for their exceptional customer service, professionalism, and prompt response to their needs. The technicians were often described as knowledgeable, courteous, and efficient in their work.
Scheduling and Communication
The office staff were commended for their excellent communication and scheduling. Customers appreciated the reminders and updates provided by the staff, ensuring a seamless experience.
Technical Expertise
The technicians were praised for their technical expertise, ability to explain complex concepts clearly, and provide helpful tips. They were also commended for their prompt diagnosis and repair of HVAC issues.
New Installations and Repairs
Several customers were satisfied with the installation of new HVAC units, which were often completed quickly and efficiently. Repairs were also handled promptly, with technicians arriving on-site within hours of the initial call.
One Negative Review
One customer, Trina Parker, reported a negative experience, claiming that the company installed old equipment and failed to honor the warranty.
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