Business Details
50+ Years
experience
Emergency
services
Expert HVAC, Plumbing & Generator Services in Virginia Beach
Founded in 1968, Guy Smith Heating & Cooling has built a legacy of trust and excellence in Hampton Roads. Our journey began with a simple mission: making people smile through personalized service and technical expertise. After more than 50 years, the company transitioned to new owners Brian Nelson and Bobby Rhodes, each with over 30 years of HVAC industry experience, ensuring continuity of values while embracing innovation. Our team of licensed professionals combines 130+ years of collective experience to deliver reliable HVAC, plumbing, and generator solutions tailored to residential and commercial needs.We prioritize customer relationships, offering 24/7 emergency services, free estimates, and comprehensive maintenance plans to protect your investment. As a locally owned business serving Virginia Beach, Norfolk, Chesapeake, and Portsmouth, we remain committed to community values while maintaining rigorous technical standards through licensed, insured technicians. Our dedication to quality is reflected in our use of premium products like American Standard HVAC systems and Generac generators, backed by transparent pricing and financing options for major projects.
Services
HVAC Installation
Plumbing Repairs
Generator Services
Air Conditioning Repair
Heating Maintenance
Emergency HVAC Service
Drain Cleaning
Water Heater Installation
Commercial Plumbing
Sewer Line Repair
Details
- Year established: 1968
Highlights and features
- We offer 24/7 emergency services for urgent HVAC needs
- Our technicians are fully licensed and insured
- We provide free estimates on replacement units
- We have over 130 years of combined worker experience
- We service any brand, even if we didn't install it
Services
HVAC Installation
We specialize in complete HVAC system installation for residential and commercial properties. Our technicians handle gas furnaces, heat pumps, ductless mini-splits, and geothermal systems. Using premium American Standard components, we ensure energy efficiency and long-term reliability while improving indoor air quality through advanced filtration systems.
Generator Services
Our comprehensive generator solutions include installation, maintenance, and repair of standby systems. We exclusively use Generac equipment for whole-home or essential circuit coverage. Our technicians program automatic transfer switches and connect systems to natural gas or propane lines for uninterrupted power during Hampton Roads' severe weather events.
Plumbing Repairs
Available 24/7 for urgent plumbing needs, our licensed plumbers handle leak detection, pipe repair, and drain clearing. We service water heaters, garbage disposals, and sewer lines using hydro jetting technology. Commercial clients receive specialized kitchen equipment installation and maintenance services in Norfolk and Chesapeake areas.
Air Conditioning Repair
We diagnose and repair all AC system issues including refrigerant leaks, compressor failures, and thermostat malfunctions. Our technicians perform seasonal maintenance to optimize efficiency before summer heat arrives. We service both residential and commercial cooling systems including rooftop units and ductless mini-split systems.
Heating Maintenance
Our preventive heating maintenance includes comprehensive inspections of gas furnaces, boilers, and heat pumps. Technicians clean components, check for carbon monoxide leaks, and optimize system efficiency. We service all fuel types including natural gas, oil, and geothermal systems to ensure reliable winter operation across Hampton Roads.
People
Brian Nelson
President
With over 30 years in HVAC and Navy veteran experience, Brian leads with technical expertise and family values. He mentors staff while maintaining the company's founding principles of customer care and community service.
Blake Vasti
Comfort Consultant
Combining 5 years of HVAC expertise with 8 years in sales, Blake provides tailored solutions for home comfort needs. His customer-focused approach ensures families receive optimal heating and cooling systems for their specific requirements.
Drew Lucas
Service Manager
With 16+ years of HVAC experience, Drew combines technical mastery with customer service excellence. He manages service operations while maintaining hands-on involvement in complex repair projects across the Hampton Roads region.
Antoinette Perez
Office Manager
Bringing 10+ years of management experience and an AAS in Accounting, Antoinette ensures smooth office operations. Her multi-faceted expertise supports the team's efficiency and client service coordination.
Kathy Seeley
Dispatcher
Since joining in 2009, Kathy has optimized workflow efficiency through her dispatching expertise. Her organizational skills ensure timely service delivery across Virginia Beach and surrounding service areas.
Questions
What HVAC services do you offer?
We provide complete HVAC services including installation, repair, and maintenance for residential and commercial systems. This covers furnaces, heat pumps, ductless mini-splits, and air conditioning units.
Do you offer emergency plumbing services?
Yes, our licensed plumbers are available 24/7 for emergency repairs including burst pipes, sewer backups, and water heater failures in both residential and commercial properties.
What generator brands do you service?
We specialize in Generac standby generators for installation, maintenance, and repair. Our technicians handle both whole-home systems and essential circuit coverage solutions for Hampton Roads residents.
Are financing options available?
Yes, we offer financing options with approved credit for major HVAC, plumbing, and generator projects to help customers manage essential home system investments.
What areas do you service?
We serve Virginia Beach, Norfolk, Chesapeake, Portsmouth, and surrounding Hampton Roads areas for all HVAC, plumbing, and generator services.
Do you service commercial properties?
Yes, we provide commercial HVAC maintenance, plumbing services, and generator solutions for businesses in Norfolk, Chesapeake, and Virginia Beach areas with 24/7 emergency support.
