Business Details
16 Years
experience
Emergency
services
Trusted HVAC, Plumbing & Generator Services in NC
Comfort First Heating & Cooling is North Carolina's trusted home service company, dedicated to delivering unparalleled HVAC, plumbing, and generator solutions. Established in 2010, our mission is to create customers for life by consistently providing comfort you can count on. With over 50 years of combined industry experience, our team of trained, certified, and licensed professionals prioritizes integrity, stewardship, and excellence in every service we deliver. We serve communities across the Triangle, Triad, Charlotte, Jacksonville, and Outer Banks areas, offering emergency repairs, comprehensive maintenance agreements, and upfront pricing.Our commitment to quality installation procedures, genuine care for customer comfort, and comprehensive guarantees ensures long-term reliability and satisfaction. As a Christian company actively involved in local initiatives, we treat every homeowner with respect and go the extra mile to exceed expectations through honest, transparent service.
Services
HVAC repair
Plumbing services
Generator installation
Water heater repair
Ductless mini-splits
Indoor air quality
Emergency services
Maintenance plans
Drain cleaning
Pipe replacement
Details
- Year established: 2010
Highlights and features
- Over 50 years of combined home service expertise
- Comprehensive HVAC, plumbing, and generator guarantees
- Trained, certified, and licensed technicians
- Transparent pricing with no hidden fees
- Quality installations ensuring long-term efficiency
What people say
Knowledgeable & reliable
Courteous technicians
Efficient service
Thorough explanations
Professional crews
Services
HVAC Repair
Our HVAC repair services address urgent heating and cooling system failures across North Carolina. With 24/7 emergency availability, we diagnose and resolve issues like malfunctioning thermostats, refrigerant leaks, and electrical failures. Technicians use advanced diagnostic tools to identify problems quickly, ensuring minimal downtime during extreme weather conditions. This service maintains indoor comfort while extending system longevity through proper maintenance.
Whole-Home Generators
We install and maintain Briggs & Stratton whole-home generators for uninterrupted power during North Carolina storms. Our services include system sizing, transfer switch installation, and annual maintenance checks. These automatic backup systems protect HVAC operation, medical equipment, and essential appliances during outages. We ensure proper integration with existing electrical systems while complying with local safety codes for reliable performance.
Plumbing Services
Our licensed plumbers handle emergency repairs and installations across Triangle and Sandhills areas. Services include drain cleaning, water heater repair, slab leak detection, and gas line maintenance. We address low water pressure issues, install water filtration systems, and provide 24/7 response for burst pipes or sewage backups. Technicians use modern diagnostic equipment to minimize property damage during repairs.
Indoor Air Quality
We improve residential air quality through whole-home purification systems and humidity control solutions. Services include UV light installation, carbon monoxide monitoring, and allergen filtration system upgrades. Our technicians assess ventilation efficiency and recommend customized solutions for asthma sufferers or allergy-prone households. We install and service dehumidifiers, air scrubbers, and HEPA filtration systems to maintain healthy indoor environments.
Maintenance Plans
Our Equipment Protection Agreement includes twice-annual HVAC maintenance and priority emergency service. Plans cover system tune-ups, filter replacements, and performance diagnostics to maintain energy efficiency. Members receive 15% off repairs, discounted diagnostics, and no overtime charges. These agreements extend equipment lifespan while ensuring optimal performance during peak usage seasons across North Carolina's climate extremes.
People
Art Harmon
Co-Owner
With over 25 years in home services, Art Harmon co-founded Comfort First to combine technical expertise with community values. He oversees operational strategy while maintaining commitment to Christian business principles that prioritize customer care and local initiatives.
Wesley McLeod
Co-Owner
Wesley McLeod brings extensive HVAC industry experience to Comfort First. As co-owner, he focuses on technical training programs and quality control, ensuring all technicians maintain certification standards while delivering service excellence across North Carolina's diverse climate zones.
Questions
Do you offer emergency HVAC services in North Carolina?
Yes, we provide 24/7 emergency HVAC repair services across Triangle, Triad, Charlotte, and Outer Banks areas with immediate response for critical system failures.
What financing options are available for HVAC replacements?
We offer financing through GoodLeap with approved credit, including $105/month plans for qualifying systems with 9.9% APR over 15 years.
Can you service all types of plumbing systems?
Our licensed plumbers handle all residential plumbing needs including drain cleaning, water heaters, pipe repairs, and emergency leak detection across central and eastern North Carolina.
Do you install whole-home air purification systems?
Yes, we install whole-home air purifiers, UV lights, and humidity control systems to improve indoor air quality for allergy sufferers and asthma patients.
What areas do you serve in North Carolina?
We serve Raleigh-Durham, Fayetteville, Sanford, Greensboro, Winston-Salem, Charlotte, Matthews, Jacksonville, and Outer Banks regions with HVAC, plumbing, and generator services.
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