Smart Energy Savings is What We Do!
At Guy Smith Heating and Cooling, we're your one-stop shop for all your HVAC, plumbing, and generator needs. With over 50 years of service in Hampton Roads, our team of experienced professionals has been dedicated to providing top-notch services to our neighbors in Virginia Beach, Norfolk, Chesapeake, and Portsmouth.
Our History
In 1968, the Smith family founded Guy Smith Heating & Cooling with a simple mission: to make people smile. For over 50 years, our company has thrived in the competitive HVAC market, thanks to our commitment to building strong relationships with our customers. Today, we're proudly owned by Brian Nelson and Bobby Rhodes, who have each been in the HVAC industry for over 30 years.
Our Services
We take pride in offering a wide range of services to meet all your heating, ventilation, and air conditioning (HVAC) needs. Our experienced HVAC technicians are standing by to serve you, providing installation, maintenance, and repair services for all types of HVAC systems. But that's not all - we can also help with plumbing installations and troubleshooting, as well as generator installation, maintenance, and repair.
Why Choose Us?
At Guy Smith Heating and Cooling, we're dedicated to providing great value, great service, and great products. We use only the best available products and materials on each job, and our technicians are dedicated to providing quality service on everything they do. We take the time to listen to your requests, issues, and concerns, and then we get straight to work on making whatever you need happen.
Our Advantages
- We have financing options to help you manage big projects easily
- We're locally owned and operated
- We provide free estimates on replacement units
- We have more than 130 years of combined worker experience
- Our technicians are fully licensed and insured
- We have a fast emergency response service team that won't keep you waiting
- We can repair and service any brand, even if we didn't initially install it
Get in Touch
Ready to experience the Guy Smith difference? Give us a call at 757-313-2297 to schedule your service today. Our expert staff and highly trained technicians are standing by to serve you.
Excellent Customer Service and Professionalism
The reviews are overwhelmingly positive, with customers praising the professionalism, knowledge, and excellent customer service provided by Guy Smith's technicians. Many customers mentioned the technicians' ability to explain the issues and repairs in a clear and concise manner, making them feel comfortable and informed throughout the process.
Timely and Efficient Service
Several customers appreciated the prompt service, with technicians arriving on time and completing the work efficiently. The company's ability to accommodate emergency requests and provide timely solutions was also highlighted.
Knowledgeable and Friendly Technicians
The technicians at Guy Smith were consistently praised for their knowledge, patience, and friendly demeanor. Many customers mentioned specific technicians, such as Thomas, Dom, Phillip, Kevin, Kali, Brian, Chris, and Blake, who exceeded their expectations with their exceptional service.
Transparent and Honest Business Practices
Several customers appreciated Guy Smith's transparent and honest business practices, explaining that the company did not try to sell them unnecessary services or pressure them into expensive options. The financing options and maintenance membership plans were also praised for being reasonable and flexible.
Positive Experiences
The reviews highlighted the positive experiences customers had with Guy Smith, from routine maintenance to emergency repairs and installations. The company's commitment to customer satisfaction and quality workmanship was evident throughout the reviews.
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