Comfort's just a call away! We're capable of handling any project.
Mission: Delivering Honest, Reliable Plumbing, Heating & Air Services
Since 1995, Cottrell & Co., Inc. has been proudly serving the Columbia and Lexington communities with expert plumbing, heating, and air conditioning services. We are committed to providing our customers with:
- Honest and upfront pricing: No hidden charges or surprises.
- Quality workmanship: Our Master Plumbers and NATE Certified HVAC Specialists are highly skilled and experienced.
- Outstanding customer service: We prioritize clear communication, respectful interactions, and efficiency.
Our Services
We offer a comprehensive range of services to meet all your home's needs, including:
- Plumbing: Leak repairs, drain cleaning, water heater repair & installation, faucet & fixture repair, sewer line replacement, and more.
- Heating: Installation, repair, and maintenance of furnaces, heat pumps, and boilers.
- Air Conditioning: Installation, repair, and maintenance of air conditioners, heat pumps, and thermostats.
- Additional services: Tankless water heaters, bathroom remodeling, and emergency services.
What Sets Us Apart
Our dedication to exceeding expectations sets us apart. We go above and beyond for our customers, offering:
- Guaranteed quality: Our warranties are among the longest in the industry.
- Upfront pricing: We provide clear and transparent cost estimates before any work begins.
- Transparent communication: We keep you informed throughout the entire process.
- Professionalism: Our technicians are courteous, respectful, and experienced.
Our Team
Our team of skilled professionals is hand-picked and expertly trained to deliver the highest quality service. We have Master Plumbers and NATE Certified HVAC Specialists who are dedicated to providing you with peace of mind and reliable solutions.
Schedule Your Service Today
Whether you need immediate repairs or ongoing maintenance, Cottrell & Co., Inc. is here for you. Contact us today and experience the difference our dedicated team can make in your home.
Outstanding Service and Customer Satisfaction
The reviews for Cottrell Plumbing, Heating and Air are overwhelmingly positive, with all authors giving a perfect score of 5 stars. The reviewers praise the company's prompt and professional service, emphasizing the expertise and courtesy of the technicians. They highlight the company's integrity, as they did not try to upsell or overcharge, even when fixing urgent problems.
The Technical Expertise
The plumbers and technicians at Cottrell are praised for their technical expertise and ability to fix issues correctly the first time. They are described as "unparalleled" in their knowledge and skills.
Exceptional Customer Care
The reviewers appreciate the office staff's professionalism and the technicians' politeness and punctuality. They note that the company is responsive and always willing to listen to their concerns.
Going Above and Beyond
Several reviewers share stories of Cottrell's remarkable customer service, including after-hours emergencies and exceptional acts of kindness, such as assisting a stranded driver with a broken-down car. These stories highlight the company's commitment to its customers.
Conclusion
The reviews strongly suggest that Cottrell Plumbing, Heating and Air is an exceptional company that prioritizes its customers' needs and provides outstanding service.
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