Making Your Home or Business a Comfortable Haven
At Airport Heating and Cooling, we pride ourselves on being the premier provider of heating and air conditioning services in the midlands and surrounding areas. With a rich history dating back to 1994, our family-owned and operated business has built a reputation for excellence and dedication to customer satisfaction.
Our Story
Founded by Bobby Crapps, Jr. (aka "Link"), our company was born out of a passion for HVAC and a commitment to serving the community. Link's humble beginnings began with a single employee and a heart of integrity. Today, our team has grown to over 15 members, including his first employee, and continues to expand to meet the growing demands of our customers.
Our Team
Our team of highly trained professionals is dedicated to providing exceptional service and ensuring that every interaction with our company is a positive one. From our office staff to our field technicians, every member of our team is committed to upholding our core values of integrity, dedication, and expertise.
Our Services
At Airport Heating and Cooling, we offer a wide range of services to meet the unique needs of our customers. From heating and cooling installation to maintenance and repair, we have the expertise and resources to get the job done right the first time. Our services include:
- Heating installation and maintenance
- Cooling installation and maintenance
- Commercial HVAC installation and maintenance
- Warranty and service agreements
- Financing options for qualified customers
What We Stand For
At Airport Heating and Cooling, we believe that exceptional customer service and quality results are the keys to building long-term relationships with our customers. That's why we strive every day to set the bar for commercial and home heating and air conditioning service. Our commitment to excellence has earned us the respectability as the local leading service provider, and our record speaks for itself.
Our Customer Reviews
Don't just take our word for it! Our customers rave about our services, citing outstanding service in a timely manner with reasonable prices. Here's what some of our satisfied customers have to say:
- "Airport Heating and Cooling is locally owned with an awesome staff. We have been using them for three years for all of our HVAC needs and will continue to use their services. AAA+++"
- "Josh was very good. He gave an estimate on when he could arrive and arrived even before that, then he worked quickly to diagnose and fix the problem."
- "We have used your company for the installation of our previous AC system of our old house. At that time, we were really happy with the service and the price."
Get in Touch
At Airport Heating and Cooling, we're committed to providing exceptional service and unparalleled results. Whether you're in need of heating or cooling installation, maintenance, or repair, we're here to help. Contact us today to schedule your service call or to learn more about our services.
Address: 2212-C Platt Springs Rd., West Columbia, SC 29169
Phone: 803-926-9527
Email: airportheating@gmail.com
Overall Impressions
The reviews of Airport Heating & Cooling are overwhelmingly positive, with many customers praising the company's reliability, professionalism, and excellent customer service. The technicians are described as friendly, knowledgeable, and efficient, with many customers expressing gratitude for their quick response times and honest assessments.
Customer Service
Airport Heating & Cooling excels in customer service, with customers praising the company's friendly and professional representatives, both on the phone and in person. Many customers appreciate the prompt communication and updates from the technicians, who take the time to explain their work and answer questions.
Quality of Work
The company's technicians are highly skilled and knowledgeable, with customers praising their attention to detail and thoroughness in diagnosing and resolving issues. Many customers commend the company's thoroughness and willingness to take the time to get the job done right.
Response Time
Airport Heating & Cooling's response time is exceptional, with many customers praising the company's ability to dispatch technicians quickly and efficiently. This has been particularly helpful in emergency situations, such as a sudden failure of the HVAC system.
Value for Money
While a few customers have noted that the prices may be slightly higher than expected, many customers feel that the quality of work and prompt service justifies the cost. The company is praised for being transparent and honest in their pricing.
Notable Mentions
A few customers have mentioned specific technicians, such as Ronnie and Frankie, who have gone above and beyond to provide excellent service.
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