Your Comfort, Our Priority
Welcome to Excel Tech Heat & Air Services LLC, your trusted HVAC pros dedicated to providing the best solution for all your heating and air conditioning needs at a fair price. We are a locally owned and operated business, serving the Triangle Area with fast, quality, and dependable service when you need it most. Our team is fully licensed and insured, with years of experience in the HVAC business. We are committed to ensuring that your home is the most comfortable place to be, and we take pride in offering exceptional service during each diagnostic, with no hidden charges or rushed work.
Our Services
At Excel Tech Heat & Air Services LLC, we offer a comprehensive range of HVAC services for both residential and light commercial clients. Our services include:
- Service & Repair: Our team of professionals is equipped to handle any HVAC repair, no matter how big or small. We offer a 2-hour window service appointment and a repair warranty, giving you peace of mind knowing that all repairs are done in a high-quality, professional manner.
- Maintenance: Regular maintenance is essential to ensuring that your HVAC system is running at its best. Our team offers preventative maintenance plans to keep your system running smoothly and efficiently.
- Installation: Whether you are building a new home or replacing an old system, our team can help. We offer installation services for a wide range of HVAC systems and can help you choose the best system for your needs.
- Tune-Up: Regular tune-ups can help extend the lifespan of your HVAC system and keep it running efficiently. Our team offers tune-up services to ensure that your system is in top shape.
- Inspection: Our team offers heating and air conditioning inspection services to help identify any potential issues before they become major problems.
- Duct Work: Proper ductwork is essential for ensuring that your HVAC system is running efficiently. Our team offers ductwork services to help ensure that your system is running at its best.
Why Choose Us?
At Excel Tech Heat & Air Services LLC, we are committed to providing high-quality HVAC services at a fair price. We believe in delivering exceptional service during each diagnostic, and we never rush our work. Our team is fully licensed and insured, and we have years of experience in the HVAC business. We work with a range of quality brands and offer special financing options to help make HVAC services more accessible. Plus, we offer a 2-hour window service appointment and a repair warranty, giving you peace of mind knowing that your system is in good hands.
Thank you for considering Excel Tech Heat & Air Services LLC for your HVAC needs. We look forward to serving you!
Professionalism and Expertise
Excel Tech Heat & Air has consistently demonstrated professionalism, expertise, and exceptional service. Raul, the company's engineer, is dedicated to his craft and takes the time to thoroughly explain each step of the process, ensuring that customers understand what's being done and why.
Customer Satisfaction
Many customers have expressed satisfaction with their experience, praising Raul's professionalism and expertise. They appreciate his responsiveness and commitment to solving their issues promptly. Customers have also complimented the company on their commitment to providing honest, competent, and customer-oriented solutions.
Incompetence and Deception
However, one customer has had a negative experience with the company. They reported feeling deceived and unsatisfied with the services received from Excel Energy, citing incompetence and possible scamming. The customer claimed that the company's technician, Raul, failed to diagnose the issue with their air conditioning unit properly and instead tried to convince them that the unit was working fine. This led to further frustration and the need for a second opinion.
Competence and Trust
Excel Tech Heat & Air has largely demonstrated professionalism and expertise, with customers praising their services. However, there is one instance of negative feedback citing deception and incompetence. This incident highlights the importance of trust and competence in any service industry.
