At Landen Heating and Cooling, we understand that our customers expect more than just heating and air conditioning services. They expect integrity, professionalism, and a commitment to excellence. That's why we're dedicated to providing top-notch service and solutions that meet the unique needs of our customers in Zebulon, NC and surrounding areas. With over a decade of experience, our team of experts is equipped to handle any HVAC-related issue, from installation and maintenance to repair and replacement. Our goal is to deliver exceptional service, exceptional value, and unparalleled customer satisfaction.
Our Services
We offer a comprehensive range of services designed to enhance your comfort, indoor air quality, and energy efficiency. Our services include:
- Heating Services: Expert installation, maintenance, and repair of heating systems, including furnace repair, furnace replacement, and heat pump installation.
- Cooling Services: Installation, maintenance, and repair of cooling systems, including air conditioning repair, air conditioning installation, and ductless AC services.
- Indoor Air Quality: Solutions to improve indoor air quality, including duct cleaning, duct sealing, and humidity control.
- Comfort Club: A customized maintenance program designed to optimize your HVAC system, reduce energy consumption, and extend the life of your equipment.
- Financing Options: Flexible financing options to help you afford the HVAC solutions you need.
- PRODUCTS: A selection of high-quality HVAC products from top brands like Trane and Amana.
What Sets Us Apart
At Landen Heating and Cooling, we pride ourselves on our commitment to excellence, integrity, and customer satisfaction. What sets us apart is our dedication to:
- Honesty: We believe in transparent pricing and fair practices.
- Integrity: We strive to build long-lasting relationships with our customers based on trust and respect.
- Expertise: Our team of NATE-certified technicians has the expertise and knowledge to handle any HVAC-related issue.
- Community Involvement: We are deeply rooted in the Zebulon community and are committed to giving back to our customers and the community.
What Our Customers Say
Don't just take our word for it. Our customers rave about our services, saying things like:
- "Jason and Renee and the service staff are top-notch professionals."
- "Their work is superior, and their prices are reasonable."
- "I smile every time I get a gas or electric bill about how much less I pay for utilities each month."
Let's Connect Today!
At Landen Heating and Cooling, we're committed to delivering exceptional service and solving your HVAC needs. Contact us today to schedule a service appointment or learn more about our comprehensive HVAC solutions.
Unreliable Service and Poor Work Quality
Some customers have reported poor service and low-quality work from Landen Heating and Cooling. Mark L. rated the company 1 star and stated that they do not provide a complete report of the status of your air conditioning and heating system. He also mentioned that they did not clean the inside of his outdoor air conditioning unit and tried to sell him a capacitor for $350, which he could buy at Lowe's for five dollars. He also rated them very low in terms of thoroughness.
Excellent Service and Knowledgeable Technicians
On the other hand, many customers have reported excellent service and knowledgeable technicians. For example, Peter Monkiewicz rated the company 5 stars and stated that Luis V. did an excellent job diagnosing and resolving an issue with uneven air distribution in his house. Several other customers, including Bonnie, Bonnie Merton, Melissa Baird, Greg Totherow, Krista Massey, Daryl T., Pamela Bailey, Candice Daniels, Steven Cummo, Carlise Barnes, and Alecia Mitiguy, all rated the company 5 stars and praised the courteous and knowledgeable staff.
Lack of Emergency Support and Incomplete Work
Another issue reported by customers is the lack of emergency support and incomplete work. Mark L. stated that the company does not honor their support contract because there is no one available to answer the phone in case of an emergency. He also mentioned that the work done was minimal and incomplete.
Professional and Courteous Staff
Many customers have praised the staff at Landen Heating and Cooling for being professional and courteous. Bonnie Merton and Candice Daniels mentioned that the staff was always pleasant to talk to, and Krista Massey praised the office staff, including Vanessa, for being wonderful to talk to.
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