At Stan's Heating, Air and Plumbing, we're committed to providing top-notch HVAC, plumbing, and electrical services to the residents of Austin and surrounding areas. With over 65 years of experience, our family-owned and operated business has built a reputation for excellent customer service, reliability, and quality workmanship.
Our Company
Stan's Heating, Air and Plumbing was founded in 1954 by Stan Johnson Sr. in Austin, Texas. Over the years, we've grown and expanded our services to cater to the evolving needs of our customers. Today, we're proud to be one of the most trusted and respected home service companies in the region. Our mission is to provide exceptional service, ensure customer satisfaction, and make our customers' lives easier.
Our Staff
Our team of expert technicians, project managers, and customer service representatives are dedicated professionals who share our commitment to excellence. With decades of combined experience in the HVAC, plumbing, and electrical industries, our staff is equipped to handle any challenge that comes their way. We take pride in our employees, who are extensively trained, licensed, and insured to provide top-quality service to our customers.
Whole House Approach
At Stan's, we believe in taking a holistic approach to home services. Our Whole House Approach ensures that we consider the entire home system when providing HVAC, plumbing, and electrical services. This approach allows us to identify and address any underlying issues that may affect the performance and efficiency of your home's systems. By doing so, we can help you save energy, reduce your utility bills, and enjoy a more comfortable living space.
Satisfaction Guarantee
We're confident in the quality of our work, and we stand behind our services. If you're not completely satisfied with our work, we'll work to make it right. If we can't, we'll refund your money. Our 100% Satisfaction Guarantee is our promise to you that we'll do everything possible to meet and exceed your expectations.
Overall Experience
The majority of customers have had an excellent experience with Stan's Heating and Air Conditioning. Technicians have been praised for their professionalism, knowledge, and courtesy. Many customers have expressed satisfaction with the promptness and efficiency of the services provided.
Positive Aspects
- Technicians were knowledgeable, friendly, and courteous
- Repairs were done efficiently and at a reasonable price
- Customer service was excellent, with prompt responses and scheduling
- Technicians took the time to explain the problems and solutions, making customers feel informed and involved
Technicians' Performance
- Various technicians, such as Joshua Foxworth, Cody Clark, Abraham Ramos, Raul Alcaraz, Gabriel Edwards, Christian, Herman, Kaleb, Steve Garcia, Jackson Ponder, Marco, and Austin McGuire, were praised for their exceptional service, professionalism, and expertise.
Additional Comments
- Many customers appreciated the honesty and transparency of the technicians, who did not try to upsell or oversell services.
- Some customers mentioned that the prices were reasonable, and the services provided were worth the cost.
