Business Details
13 Years
experience
Emergency
services
Open 24/7
always available
Your Trusted HVAC Partner in the Carolinas
Founded in 2013, Call Dad has grown from a Charlotte-based HVAC company to a trusted regional leader serving the Carolinas. Our mission is to deliver fast, efficient solutions that eliminate uncertainty for homeowners, rooted in core values of family, integrity, and exceptional service. With over 120 qualified experts and 40,000+ customers served, we combine rigorous technician training through our D.A.D. University with a commitment to using only OEM parts and name-brand units.Certified as a Great Place to Work and holding an A+ BBB rating, we offer 24/7 emergency services, flexible financing options, and a 1-year warranty on all labor and parts. Our approach emphasizes proactive communication, personalized solutions, and attention to detail, ensuring every service call ends with a spic-and-span home and perfectly functioning HVAC systems.
Services
Air Conditioning
Heating Systems
Air Quality
Emergency Repair
Maintenance Plans
Ductless Mini-Splits
Furnace Installation
Heat Pump Services
Thermostat Installation
Air Duct Cleaning
Details
- Year established: 2013
Highlights and features
- Background-screened technicians ensure safety and reliability
- 24/7 emergency response with same-day service guarantees
- Exclusive use of OEM parts and name-brand equipment
- Proprietary D.A.D. University training for technical excellence
- Flexible financing options with up to 15-year terms
Associations and certifications
- Better Business Bureau
- Great Place to Work
- Duke Energy Trade Ally
- Piedmont Natural Gas Advantage Partner
What people say
Knowledgeable and hard working
Professional and helpful
Saved Christmas
Spic and span service
Thorough and knowledgeable
Services
Air Conditioning
Our air conditioning specialists provide comprehensive cooling solutions including system installation, repair, and maintenance. Using advanced diagnostics, we ensure optimal performance while extending equipment lifespan through preventative care. Customers benefit from same-day emergency service and energy-efficient upgrades tailored to home size and occupancy needs.
Heating Systems
We offer complete heating system services covering furnaces, heat pumps, and oil-based systems. Our technicians perform safety inspections, efficiency tune-ups, and emergency repairs using specialized tools for gas and electric systems. All heating work includes safety checks for carbon monoxide leaks and combustion efficiency testing.
Air Quality
Our indoor air quality services include HVAC filter replacement, duct cleaning, and UV sanitizer installation. We address mold, allergens, and humidity issues through customized solutions like dehumidifiers and smart thermostat integration. These services improve respiratory health while maintaining system efficiency through cleaner air circulation.
Emergency Repair
Available 24/7, our emergency repair team responds to critical HVAC failures with fully stocked service vans. Technicians prioritize rapid diagnosis and on-site repairs while maintaining transparent pricing through flat-rate billing. Emergency service includes holiday availability and priority dispatch for extreme weather conditions.
Maintenance Plans
Our Family First Club offers bi-annual 21-point inspections covering all HVAC components. Regular maintenance includes lubrication, calibration, and safety checks that prevent breakdowns while preserving manufacturer warranties. Members receive priority scheduling and discounted repair rates as part of our proactive service approach.
Questions
Do you offer 24/7 emergency HVAC service?
Yes, we provide 24/7 emergency HVAC repair with technicians available for same-day service across the Carolinas.
What financing options are available?
We offer special financing up to 15 years at 10.99% APR with approved credit for HVAC replacements and major repairs.
Which areas do you service?
We serve eight locations across North and South Carolina including Charlotte, Raleigh, Asheville, and Charleston metropolitan areas.
Are your technicians certified?
All technicians undergo D.A.D. University training and hold industry certifications with background checks and drug testing.
What warranties do you provide?
We guarantee 1-year warranties on all labor and parts with OEM equipment and name-brand units we install.
Do you use genuine replacement parts?
Yes, we exclusively use OEM (Original Equipment Manufacturer) parts to ensure optimal performance and warranty compliance.
