Trust us to keep you cool and comfortable
A Legacy of Comfort and Efficiency
In the summer of 1945, two visionaries - F.H. Ross, Sr. and C.N. Witmer - joined forces to establish Ross & Witmer. Their shared ambition? To deliver exceptional heating, cooling, and mechanical services to the Charlotte community. Over seven decades later, that ambition remains our driving force.
Family-Owned and Operated
Ross & Witmer is a third-generation, family-owned business, dedicated to upholding the tradition of exceptional service and technical expertise. We take pride in delivering honest, reliable solutions tailored to each client's needs.
Unwavering Expertise
With a team of certified technicians and engineers, Ross & Witmer offers comprehensive services across the entire spectrum of heating, cooling, and electrical solutions. We have honed our skills in:
Air Conditioning
- Repair and maintenance of all major brands and models
- Installation of new and efficient systems
- Energy-efficient solutions and technology assessments
Heating
- Comprehensive diagnostics and repairs
- Installation and maintenance of high-efficiency furnaces and boilers
- Expertise in gas, oil, and electric systems
Maintenance Plans
- Customized plans to fit your budget and comfort needs
- Regular inspections to prevent costly breakdowns and ensure optimal performance
Additional Services
- Electrical services for both residential and commercial properties
- Commercial HVAC solutions tailored to businesses
Why Choose Ross & Witmer?
- Experienced and certified technicians with proven expertise in all aspects of HVAC service.
- Family-oriented values underpin our business, ensuring personalized attention and outstanding customer service.
- Strong commitment to affordability with competitive pricing and transparent quotes.
- Continuous innovation in technology and solutions to enhance comfort, efficiency, and sustainability.
Service Quality and Technician Expertise
The overwhelming majority of customers have had exceptional experiences with Ross & Witmer, with a perfect 5-star rating across the board. The technicians, including Kyle, Chris, Jeremy, and others, have received widespread praise for their professionalism, expertise, and friendliness. Customers have appreciated their thoroughness, explaining complex issues in a clear and concise manner, and their ability to communicate effectively. Many have requested specific technicians, such as Kyle, who have built trust and rapport with their customers.
Customer Service and Responsiveness
Ross & Witmer's customer service has been praised for its responsiveness, with technicians arriving on time and being flexible to accommodate customers' schedules. Some notable examples include Kyle's ability to wait for a customer to return from picking up their child and Jessica's quick response to a customer's initial inquiry.
Installation and Repair Work
The quality of installation and repair work has also been commended. In one instance, a customer praised the efficient installation of a mini-split system, and another customer appreciated the professionalism of technicians during a thermostat installation.
Conclusion
Ross & Witmer's commitment to exceptional service, expert technicians, and top-notch work has earned them a sterling reputation among customers.
