Your Comfort Is Our Purpose!
At Monarch Home Services, we're dedicated to providing top-notch heating, air conditioning, and indoor air quality solutions to homeowners in Bakersfield and surrounding areas. With a rich legacy of service, our team is committed to delivering exceptional service, timely repairs, and top-grade installations. We understand the importance of maintaining a comfortable and healthy indoor environment, which is why we strive to exceed our customers' expectations.
Our Services
As a full-service HVAC company, we offer a wide range of services, including:
- Air Conditioning: Installing, repairing, and maintaining your AC system to keep you cool and comfortable during the hot summer months.
- Heating: Providing expert installation, repair, and maintenance services for your heating system to keep you warm and cozy during the cold winter months.
- Indoor Air Quality: Offering solutions to improve indoor air quality, including duct cleaning, filtration systems, and more, to ensure a healthier and more comfortable living space.
- Water Heaters: Installing, repairing, and replacing water heaters to provide hot water on demand.
- Heat Pumps: Installing, repairing, and maintaining heat pumps to provide efficient and cost-effective heating and cooling solutions.
What Sets Us Apart
At Monarch Home Services, we pride ourselves on our commitment to:
- Excellence in Service: Our team of trained and certified technicians is dedicated to providing timely, efficient, and professional service.
- Quality Products: We only install top-grade products from leading manufacturers to ensure our customers receive the best possible solutions for their heating and cooling needs.
- Customer Support: Our friendly and knowledgeable staff is always available to answer questions and address concerns, providing seamless customer support.
- Community Involvement: We're committed to giving back to our community by participating in local charitable events and supporting local families.
Our Locations
We proudly serve the following areas:
- Bakersfield (661) 407-8279
- Visalia (559) 546-8485
- Fresno (559) 314-6797
- Paso Robles (805) 321-1882
- Salinas (831) 539-2592
- Santa Rosa (707) 412-3525
About Our Founder
Our founder, Mark DeVries, comes from a long line of entrepreneurs and has been in the service industry for over 25 years. Mark's grandfather started a construction company in 1959, and his father opened a plumbing company. Growing up in a family of business owners, Mark learned the importance of hard work, customer service, and attention to detail.
What Our Customers Say
Don't just take our word for it! Our customers rave about our services, citing excellent communication, timely repairs, and exceptional customer service. Here are a few testimonials from satisfied customers:
- "Super friendly and professional! Took his time even though it was late on a Saturday." - Teodoro Quiroz
- "We are looking forward to continue to do service with Monarch." - Bill Licht
- "I am so happy I chose Monarch Home Services. They went on and beyond to insure the new system was working right." - Emily Salters
Get in Touch
Ready to experience the Monarch Home Services difference? Contact us today to schedule a service call, request a quote, or learn more about our services.
Customer Experience
The majority of customers reported a positive experience with Monarch, praising their exceptional communication skills, professionalism, and expertise.
Installation and Maintenance
Monarch's technicians, including Jesse, David, Nicholas, Joel Guillen, and Michael Esparza, were commended for their excellent work, attention to detail, and thorough explanations of the services performed.
Customer Service
The company's customer service was described as exceptional, with customers appreciating the regular updates and explanations provided throughout the service process.
Comparison to Other Companies
One customer had a negative experience with Smart 72, a company later acquired by Monarch, and expressed gratitude for Monarch's professionalism and expertise in correcting the previous company's mistakes.
Areas for Improvement
Some customers expressed frustration with the sales tactics used by Monarch, feeling pressured to purchase additional services. Others experienced communication issues and cancellations of appointments.
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