Your trusted partner in HVAC solutions
At Dwight Plumbing and Heating, Inc., we pride ourselves on being a locally owned business that has been serving the Capital District and surrounding counties for over 17 years. Our team of experienced professionals has over 40 years of combined experience in the mechanical trades, and we're committed to providing top-notch services to our clients.
Our Mission
Our mission is to provide our customers with unparalleled service and expertise in the installation, maintenance, and repair of heating, air conditioning, and plumbing systems. We believe in building long-term relationships with our clients and strive to deliver personalized solutions that meet their unique needs and budget.
Our Services
At Dwight Plumbing and Heating, Inc., we offer a wide range of services to cater to the diverse needs of our clients. Our services include:
Residential Services
- Water Heaters: We offer a variety of water heaters, including tankless water heaters, to suit the specific needs of our residential clients.
- Home Heating: Our experienced technicians can install and repair heating systems, ensuring that your home stays warm and cozy during the winter months.
- Home Energy Performance: We offer energy-efficient solutions to help reduce your energy bills and improve the overall performance of your home.
- Air Conditioning Repair: Our team is equipped to handle all types of air conditioning repair and maintenance, ensuring that your system runs efficiently and effectively.
- Boilers: We offer a range of boiler options, including high-efficiency boilers and furnaces, to meet the specific needs of our clients.
- Heat Pumps: Our heat pumps are designed to provide efficient and effective heating and cooling solutions.
Commercial Services
- Quality Installation: We specialize in the installation of commercial heating, air conditioning, and ventilation systems.
- Customer Resolution: Our team is committed to providing exceptional customer service, ensuring that our clients receive timely and effective solutions to their HVAC needs.
- Preventative Maintenance: We offer routine maintenance programs to prevent system failures and reduce energy consumption.
- Custom HVAC Design: Our experienced designers work closely with clients to create customized HVAC solutions that meet their specific needs.
Our Philosophy
At Dwight Plumbing and Heating, Inc., we believe that our clients are at the forefront of everything we do. We're committed to providing exceptional service, ensuring that our clients receive the best possible solutions to their HVAC needs. Our team is dedicated to building long-term relationships with our clients, and we strive to deliver personalized solutions that meet their unique needs and budget.
Installation Issues and Poor Communication
Reviews suggest that some customers have experienced poor communication and delays with installations. One customer reported a three-week wait for a quote and another two weeks to schedule the installation, only to find out they needed additional work done by a certified electrician. This delay caused frustration and inconvenience.
Positive Experiences
Excellent Customer Service
Many customers have had positive experiences with Dwight Plumbing & Heating, praising their excellent customer service, reliability, and professionalism. Several reviewers mentioned the owner, Dwight, and his team, including Harvey, as being honest, fair, and doing great work.
Quick Response and Quality Work
Customers have also commended the company for their quick response times, with one reviewer stating that someone was at their doorstep within 30 minutes to fix their AC issue. Others mentioned the quality of work, cleanliness, and reasonable pricing.
Concerns with Scheduling and Availability
There are some concerns about scheduling and availability, with one reviewer mentioning that it's hard to get an appointment and another being told that the company is not accepting new customers.
