Trust Us to Keep You Comfortable All Year Round
At Cooney Air Conditioning & Heating, we're dedicated to providing the best possible solutions for your home or business. With years of experience and a reputation for doing the job right the first time, you can count on us to provide you with a system and solution that fits your unique needs.
Our Mission
Our mission is to provide top-notch heating, cooling, and indoor air quality services to the Syracuse area. We pride ourselves on our expertise, professionalism, and commitment to customer satisfaction. Our team of licensed contractors and specialists is dedicated to providing you with personalized service, tailored to your specific needs.
Our Services
We offer a wide range of services to meet your heating and cooling needs. From new installations to repairs and maintenance, we've got you covered. Our services include:
- New Installation
- Upgrade or Replacement
- Repair Service
- Preventive Maintenance
- Service Agreements
- Extended Warranties
- Indoor Air Quality Specialists
- Sheet Metal Fabrication
- Duct Sealing
- Commercial HVAC Support
Our Products
As a Carrier dealer, we offer a complete line of indoor comfort equipment, including:
- Air Conditioners
- Heat Pumps
- Gas Furnaces
- Programmable Thermostats
- Humidifiers
- Ductless Split Systems
- Geothermal Systems
- Boilers
- Air Cleaners
- Ultra Violet Lights
- Ventilators
- Zoning Products
Our Commitment to You
At Cooney Air Conditioning & Heating, we're committed to providing you with exceptional service, quality products, and personalized attention. We're proud to serve Syracuse and the surrounding communities, and we look forward to earning your trust and business.
Overview of Reviews
The reviews of Cooney Air Conditioning & Heating are mostly positive, with customers praising the company's prompt and professional service, knowledgeable technicians, and fair prices. However, there are some negative reviews that highlight issues with billing, miscommunication, and unprofessional behavior.
Positive Experiences
Many customers have reported positive experiences with Cooney, citing their prompt and professional service, thorough explanations of the work to be done, and fair prices. Technicians were often praised for their knowledge, courtesy, and cleanliness. Several customers mentioned that the company went above and beyond to ensure their satisfaction, such as by providing temporary heaters during a repair or explaining the system in detail.
Negative Experiences
Some customers have reported negative experiences with Cooney, including issues with billing, miscommunication, and unprofessional behavior. One customer reported being charged an exorbitant amount for a repair, while another was disappointed with the company's response to a complaint. A few customers reported unprofessional behavior, such as a technician who did not follow through on a promise to call back or a driver who engaged in reckless driving.
Common Themes
Some common themes emerge from the reviews, including:
- Professionalism: Many customers praised Cooney's technicians for their professionalism, knowledge, and courtesy.
- Prompt Service: Cooney's prompt response to service requests was frequently mentioned as a positive aspect of the company.
- Fair Prices: Many customers reported that Cooney's prices were fair and reasonable, especially compared to other companies.
- Communication: Effective communication was a key factor in many positive reviews, with customers praising Cooney's ability to explain the work to be done and keep them informed throughout the process.
Be the first to review Wilcox Heating & Air Conditioning.
Write a Review
