Trust us to keep you comfortable, 24/7!
A Family-Run Tradition of Trust and Expertise
Charles Heating, Air Conditioning, Plumbing & Electrical has served Central New York for over 60 years. As a family-owned and operated business, we pride ourselves on providing exceptional customer service, honoring our commitment to honesty and integrity.
Our Expertise
We offer a comprehensive array of services to meet all your comfort and efficiency needs:
Heating
- Professional heating repair & installation services for all makes and models, including gas, oil, propane, and water boilers.
- 24/7 emergency heating repairs to keep you warm and comfortable in even the coldest winters.
Cooling
- Trusted AC repair and installation services to keep you cool and comfortable during the summer months.
- Regular maintenance plans to optimize the efficiency and lifespan of your cooling system.
Plumbing
- Advanced and efficient plumbing, sewer, and drain cleaning services for both residential and commercial properties.
- Experienced technicians can handle all your plumbing repairs and installations with expertise.
Electrical
- Professional electrical repairs and installations, ensuring your home or business has a reliable and safe electrical system.
Our Values
Our values of honesty, integrity, and exceptional customer service are at the heart of everything we do. We are committed to:
- Providing upfront and accurate quotes before any work begins.
- Using only the highest quality materials and equipment.
- Treating your home with respect and care.
- Communicating clearly and honestly with you every step of the way.
Join the Charles Club
By joining our exclusive Charles Club, you'll enjoy:
- Priority scheduling and response times.
- Discounts on services.
- Access to exclusive offers and promotions.
- Peace of mind knowing your home's comfort is in reliable hands.
Partnering with Charles Heating, Air Conditioning, Plumbing & Electrical ensures
- Reliable and efficient service.
- Commitment to your comfort and satisfaction.
- Family-owned values and personalized attention.
Contact us today and experience the Charles difference!
General Feedback
The overall sentiment of the reviews is overwhelmingly positive, with most reviewers expressing satisfaction with the services provided by Charles Heating and Plumbing.
Positive Experiences
- Multiple reviewers praised the professionalism, courtesy, and competence of the technicians, including Alex, Matt, John, Paul, Jeremy, Cristian, Dan, Todd, Brian, and Gerald.
- Many reviewers appreciated the efficient and timely completion of the jobs, despite some complex issues.
- Several reviewers mentioned the technicians' ability to explain the work and answer questions, making the process transparent and understandable.
- The company's response to issues and willingness to make things right were also commended.
Negative Experience
- One reviewer, Scott Stocking, had a poor experience with multiple appointments and technicians, citing a lack of competence and disruption to their daily routine.
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