YOUR COMFORT IS OUR BUSINESS
A Trusted Tradition of Quality Service in Syracuse, NY
For over 70 years, Potter Heating & Air Conditioning and Perrone Plumbing has been a reliable partner for residential, commercial, and industrial customers in Syracuse, NY and the surrounding areas. We pride ourselves on providing exceptional service, top-quality workmanship, and unparalleled customer care.
Our Expertise
We offer a comprehensive range of services across three disciplines: plumbing, heating, and cooling. Our experienced technicians are highly skilled in:
- Plumbing: Installation, repair, and maintenance of all plumbing systems, including water heaters, boilers, drain systems, and more.
- Heating: Installation, repair, and maintenance of furnaces, boilers, heat pumps, and other heating systems.
- Cooling: Installation, repair, and maintenance of air conditioners, heat pumps, and other cooling systems.
Our Commitment
Customer satisfaction is our top priority. We take the time to understand your specific needs and concerns, and we provide honest, upfront estimates and clear communication throughout the process. We are committed to:
- Providing personalized solutions tailored to your unique needs
- Offering competitive pricing and financing options
- Completing projects on time and within budget
- Maintaining open communication and customer feedback
- Delivering exceptional customer service from highly skilled and courteous technicians
Our History
Founded in 1944 by Homer Potter, Potter Heating & Air Conditioning started as a one-man operation. Over the years, the company flourished under the leadership of several owners, always maintaining its commitment to quality and customer service. Today, we are proud to continue Homer Potter's legacy and provide the same reliable service that has made us a trusted name in the industry.
Contact Us Today
For top-quality plumbing, heating, and cooling services in Syracuse, NY, look no further than Potter Heating & Air Conditioning - Perrone Plumbing. Contact us today for a free quote and experience the difference!
Overview of Reviews
The reviews are a mixed bag, with some customers having excellent experiences with the company, while others have had negative encounters.
Positive Experiences
- Several customers have praised the company for their swift response, quality service, and excellent customer care.
- Technicians have been commended for their professionalism, efficiency, and attention to detail.
- Customers have appreciated the company's ability to fix complex issues quickly and at a reasonable cost.
Negative Experiences
- A few customers have expressed dissatisfaction with the company's service, citing unprofessional behavior, missed appointments, and damage to property.
- Some customers have reported being treated rudely, being hung up on, and having their concerns dismissed by management.
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