Control Group: Helping You Control Your Heating & Cooling Costs,
For over 25 years, Control Group, Inc. has been a trusted name in heating, ventilating, and air conditioning (HVAC) services throughout northeast Wisconsin. We take pride in helping families and businesses achieve optimal comfort and control their energy costs through personalized solutions tailored to their needs.
Our Expertise
Control Group's team of certified technicians are highly skilled in all aspects of HVAC installation, maintenance, and repair. We offer a comprehensive range of services, including:
New Construction Installation
- Furnaces
- Air conditioners
- Humidifiers
- Air cleaners
- Garage heaters
- Boilers
Replacement & Repair
- All makes and models of HVAC equipment
Service & Maintenance
- Comprehensive tune-ups and inspections
- Emergency repairs 24/7
Our Commitment
Control Group believes in building lasting relationships with our customers through:
- Personalized attention: We take the time to understand your unique needs and concerns to recommend the most efficient and cost-effective solutions.
- Quality craftsmanship: We use only top-notch products and materials to ensure exceptional performance and durability.
- Honest pricing: We provide upfront and transparent pricing, with no hidden fees or surprises.
- Exceptional customer service: Our friendly and knowledgeable staff is dedicated to providing responsive and personalized service every time.
Our Values
Control Group is guided by the following core values:
- Integrity: We are committed to honesty, transparency, and building trust with our customers.
- Quality: We strive to offer the highest quality workmanship and reliable equipment.
- Efficiency: We work efficiently to minimize disruption and complete projects on time and within budget.
- Customer Focus: We prioritize your needs and provide personalized attention to every project.
Our Team
Led by President Ron Vigue, Control Group consists of a team of skilled technicians, office staff, and support personnel who are all dedicated to exceeding customer expectations. We are proud to be a family-owned and operated business with a strong commitment to serving the community.
Get in Touch
To schedule an appointment or request a free consultation, simply contact Control Group, Inc. today at (920) 434-8284. We look forward to hearing from you and helping you achieve comfortable and efficient heating and cooling in your home or business.
Overall Experience
The reviews highlight a mix of positive and negative experiences with the company. On one hand, customers praise the company's prompt and professional service, including courteous technicians and knowledgeable staff. On the other hand, some customers express frustration and disappointment with the company's response to their concerns, including a lack of apology and follow-up.
Positive Aspects
Professional Service
Customers appreciate the company's prompt and professional service, including courteous technicians and knowledgeable staff. The technicians are described as informative and courteous, providing great service to customers.
Negative Aspects
Poor Response to Concerns
Some customers express frustration and disappointment with the company's response to their concerns. There is a lack of apology and follow-up, leading to a negative experience for customers.
Specific Issues
Traffic Incident
One customer reports a disturbing incident where a company truck blew through a stop sign, almost hitting their mother and two-year-old daughter. The customer's mother did not receive a response or apology from the company.
Noise Issue with A/C Unit
Another customer is unhappy with the noise level of their A/C unit, which was not addressed by the company despite promises to look into the issue.
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