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At Richardson Heating & Cooling, we're proud to have been serving the Indianapolis area since 1964. As a second-generation, family-owned business, we're dedicated to providing top-notch heating and cooling services to our community. Our team of experts is committed to delivering exceptional customer service, ensuring that our clients receive the highest level of comfort and satisfaction in their homes and businesses.
Our Services
We offer a wide range of services to cater to your heating and cooling needs. From routine maintenance and repairs to new installations, we've got you covered. Our services include:
- Heating services: furnace installation, repair, and maintenance; heat pump services; ductless mini-split services
- Cooling services: air conditioner installation, repair, and maintenance; heat pump services; ductless mini-split services
- Indoor air quality services: humidifiers, dehumidifiers, air purification systems
- Water heating services: tank water heater installation, repair, and maintenance; tankless water heater installation, repair, and maintenance
- Electrical services: electrical troubleshooting, minor installations, and repairs
- Plumbing services: plumbing repairs and installations
- Light commercial services: maintenance agreements, repairs, and new installations
Our Commitment
At Richardson Heating & Cooling, we're committed to providing exceptional service, quality workmanship, and unparalleled customer satisfaction. We're licensed, bonded, and insured, and our owner is present on every job to ensure that our high standards are met. We offer financing options to make our services more accessible to our customers. Our goal is to provide you with a comfortable, healthy, and energy-efficient living space that meets your unique needs and budget.
Overview of Richardson Heating and Cooling
Professionalism and Customer Service
The majority of reviewers praised Richardson Heating and Cooling for their professionalism and exceptional customer service. They were commended for taking the time to explain complex issues, providing options, and being helpful beyond expectations. The technicians were also praised for their punctuality, answering questions, and being genuinely nice to do business with.
Technical Expertise and Quality of Work
Reviewers were impressed with the technical expertise of Richardson Heating and Cooling, citing their ability to diagnose and fix problems efficiently, and installing new systems professionally and in a timely manner. The company was also commended for being versatile with all makes and models of heating and cooling systems.
Negative Experiences
However, two reviewers had negative experiences with the company. One reviewer felt disrespected and lost trust when the technician failed to show up for a scheduled appointment and didn't follow up. Another reviewer had a concerning encounter with the technician on the road, which made them feel uncomfortable and unsafe.
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