Whatever It Takes to Protect Your Comfort Level
Committed to Comfortable Climates in Ponca City
Since 1987, Ward's Air Conditioning has been dedicated to providing exceptional heating and cooling services to residents and businesses in Ponca City, Oklahoma. As a family-owned and operated business, we understand the importance of reliable climate control in your home or office.
Experience & Expertise
Our team boasts over 300 years of combined experience in the HVAC industry, allowing us to tackle any challenge with confidence and expertise. We are certified by NATE and are proud to be a Bryant Authorized Dealer. Our technicians are highly skilled and dedicated to providing exceptional customer service.
Comprehensive Services
We offer a wide range of services to meet all your climate control needs, including:
- Heating: Installation, repair, and maintenance of all major brands and models
- Cooling: Installation, repair, and maintenance of all major brands and models
- Preventative Maintenance: Annual checkups to ensure your system runs efficiently and reliably
- Duct cleaning: Removal of dust, debris, and allergens from your air ducts
- Indoor air quality: Installation and repair of air filtration systems
- New installations: Consult with our experts to choose the perfect system for your home or business
Customer-Focused Approach
At Ward's Air Conditioning, we prioritize customer satisfaction. Our friendly and professional team will take the time to understand your needs and provide tailored solutions. We are committed to:
- Honesty: We will be upfront and transparent in all our communications.
- Integrity: We guarantee high-quality workmanship and materials.
- Efficiency: We respond promptly to your calls and complete projects on time.
- Professionalism: Our technicians are highly skilled and courteous.
Contact Us Today!
For dependable heating and cooling services in Ponca City, choose Ward's Air Conditioning. Call us at 580-762-9513 or request a free estimate online. We look forward to helping you achieve comfortable temperatures all year round!
Prompt and Professional Service
Ward's Air Conditioning Inc. has received numerous positive reviews from satisfied customers. Many reviewers have praised the company's prompt scheduling, efficient repair technicians, and professional installers. The service team is described as friendly, informative, and helpful, making the experience stress-free for customers. The company's emphasis on quality and professionalism has earned it a reputation for providing excellent service.
Competitive Pricing and Superior Products
Reviewers have also commended the company's competitive pricing, with one reviewer stating that the price for a new system was a "no-brainer" considering the quality of the product and installation. The company's focus on quality products, backed up by excellent installation and service, has resulted in high customer satisfaction.
Response to Emergencies
The company's prompt response to emergencies is another area of praise. Reviewers have noted that servicemen arrived quickly, even on weekends or short notice, to address issues with heating and air conditioning systems.
Examples of Excellent Customer Service
Several reviewers have highlighted specific examples of excellent customer service, including instances of professionalism, punctuality, and quality work. One reviewer praised the serviceman's attention to detail and communication skills, noting that he kept the lines of communication open throughout the repair process.
Some Disappointment
However, one reviewer had a less positive experience. The reviewer complained about a lack of response to their initial inquiry, despite multiple follow-up emails and phone calls. The reviewer had been a satisfied customer in the past but was left feeling disappointed and frustrated.
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