WE'VE CHANGED OUR NAME. BUT NOT OUR PASSION.
Dedicated to Over 35 Years of Reliable HVAC Service in the Raleigh-Durham area
Piedmont Metro has been proudly serving the residential and commercial communities of Durham, Cary, Chapel Hill, Raleigh, and Wake Forest with top-notch heating, air conditioning, and indoor air quality solutions since 1982. We are committed to providing exceptional customer service, delivering reliable repairs, installations, and preventative maintenance across all your HVAC needs.
What Sets Us Apart?
Our team of highly qualified and experienced technicians is dedicated to:
- Prompt Response: We understand the importance of swift action when it comes to temperature control emergencies, and offer 24/7 emergency service.
- Honest Communication: We provide clear explanations of issues and options, allowing you to make informed decisions about your HVAC needs.
- Competitive Pricing: We offer fair and transparent pricing with upfront estimates and transparent breakdowns of costs.
- Exceptional Customer Care: We prioritize your comfort and satisfaction, from initial consultation to follow-up service.
Air Conditioning
- Professional installation, repair, and replacement of all major brands and models
- Preventative maintenance plans to optimize efficiency and longevity
- Comprehensive diagnoses and repairs of all air conditioning issues
Heating
- Expert installation, repair, and replacement of furnaces, boilers, and heat pumps
- Comprehensive maintenance to ensure optimal heating performance and efficiency
- Correction of all heating system issues, from insufficient heat to malfunctioning thermostats
Indoor Air Quality
- Comprehensive air quality assessments and solutions
- Installation and maintenance of air filters, purifiers, and dehumidifiers
- Consultation on strategies to improve air circulation and eliminate indoor air pollutants
Commercial Services
- Customized solutions for businesses of all sizes
- Dedicated account managers to ensure seamless and efficient service
- Comprehensive preventative maintenance plans designed to minimize downtime and maximize efficiency
Schedule Your Service Today!
At Piedmont Metro, our goal is to maintain your comfort and peace of mind. Contact us today to schedule a service appointment and experience the difference exceptional HVAC service can make.
Overall Experience
Most reviewers had a positive experience with Piedmont Metro, praising their professionalism, knowledge, and efficiency.
Positive Aspects
- Timeliness: Many reviewers mentioned that Piedmont Metro arrived on time and completed the job quickly.
- Professionalism: The company's team was consistently described as professional, knowledgeable, and friendly.
- Quality of Work: Reviewers were satisfied with the quality of work, including the installation of new systems and repair of existing ones.
- Customer Service: Piedmont Metro's customer service was praised for being responsive, kind, and patient.
Negative Aspects
- Broken Promises: A few reviewers experienced issues with Piedmont Metro not following through on commitments, such as scheduling maintenance services.
- Lack of Response: Some reviewers reported not receiving calls back from the company or being ignored after scheduling services.
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