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At Icy Hot Heating and Air Conditioning Inc., we serve homeowners throughout Raleigh, NC, and the wider Triangle region, including Apex, Cary, Durham, and Clayton. We understand that dependable heating and cooling systems are essential for maintaining a comfortable home. Our mission is to provide reliable HVAC services designed to keep your household comfortable throughout the year, regardless of the weather conditions. We approach every service visit with the goal of ensuring long-lasting comfort for you and your family.

Our experience in the HVAC industry allows us to deliver service backed by technical knowledge and a strong commitment to customer satisfaction. We value honesty, clear communication, and workmanship that endures over time. Whether you require routine system maintenance, immediate repair during a heating or cooling emergency, or guidance in choosing an energy-efficient upgrade, our licensed technicians come equipped with the necessary tools and expertise. We perform heat pump installations, furnace diagnostics, air conditioning tune-ups, and indoor air quality improvements with care and precision. No matter the size of the job, we handle it with professionalism. With Icy Hot Heating and Air Conditioning Inc., you partner with a team devoted to fair service, dependable solutions, and protecting the comfort of your home.

Served areas
  • Apex, NC, Cary, NC, Durham, NC, Garner, NC, Holly Springs, NC, Knightdale, NC, Morrisville, NC, Raleigh, NC, Wake Forest, NC, Willow Springs, NC, and surrounding areas
Business details
  • Year established: 2002
  • Licensed
  • Insured
Highlights and features
  • Trusted Raleigh HVAC experts delivering reliable heating and cooling.
  • Skilled technicians providing precise installations and timely repairs.
  • Comprehensive indoor air quality solutions: purifiers, humidifiers, duct cleaning.
  • Flexible maintenance packages to protect system performance and efficiency.
  • 24/7 emergency service with rapid response across our service area.
  • Licensed HVAC professionals committed to year-round home comfort.
Associations and certifications
  • A+ Rated by BBB
Payment methods
  • Cash
  • Debit cards
  • Credit cards
Services
Air Conditioning Repair & Installation We specialize in delivering reliable air conditioning services that enhance indoor comfort and system efficiency. Our technicians manage all repair needs, guide you through installation options, and ensure each unit operates effectively. We prioritize craftsmanship and dependable results. Our services are structured to keep your cooling system performing well throughout every season.
Heat Repair, Installation, & Service Our heating services are structured to maintain efficient, dependable climate control in every season. We troubleshoot system failures and complete repairs that address underlying issues. Installation services include guidance in selecting appropriate, energy-minded equipment. Heat pump maintenance and support help preserve consistent comfort while reducing operational costs throughout the year.
Indoor Air Quality We address indoor air quality issuessuch as allergens, too much humidity, and ventilation problemsusing experienced, professional methods. Being family-owned, we pride ourselves on dependable, personalized service and a customer-centered approach. Our certified technicians employ advanced tools and current industry standards to diagnose and resolve concerns efficiently. We oversee installations, repairs, and preventative maintenance to ensure year-round comfort.
People
Frankie Asfari
Frankie Asfari
Owner
Locally owned and family operated HVAC services
Reviews (19)
Write a Review
Anita Plante
Nov 14, 2025
Always a great experience... Frankie's team is always on time, honest, professional, knowledgeable, efficient, and friendly. Tim was very helpful. It's truly helpful knowing a company prides them self on integrity and quality work. Thank you.
Kay Becton
Oct 16, 2025
I've been doing work with Icy Hot for several years now. I just had my fall maintenance done by Tim, who was a newer tech with the group. He was simply fantastic. When he found a problem he didn't just quickly point it and give a price. Instead, he took the time to show me the issue, and only recommend a fix. When I decided to go with the fix, he put on a master class on the unit, and really took pride in showing his client the difference in the system.

I so enjoyed Tim and I have always stood behind the quality and service of Icy Hot.
Justin P.
Oct 16, 2025
Icy Hot is great. Frankie and his team always do solid work and take the time to explain whats going on. Theyre honest and upfront every time, and when they say something needs to be done, I trust them completely.
Amy Johnson
Oct 10, 2025
We bought our original unit from Icy Hot. We have continued to have maintenance done on the unit by Icy Hot. We have been very pleased with the service. They arrive on time for the appointments and if there are any issues, they are always able to correct the problem. Highly recommend this company!
Kimberly Hess
Sep 08, 2025
I had such a great experience with this HVAC company! They responded so quickly and had a tech out in no time. The technician was not only knowledgeable but also incredibly friendly, which made the whole process stress-free. Its rare to find a company that combines fast service with genuine customer carehighly recommend!
Carolyn Hunter
Sep 06, 2025
I am a new customer. Been searching for a long while.
My job was completed today.
What can I say! Good customer service is difficult to find now a days. They were very respectful and very knowledgeable.
These 2 persons were detailed and treated my 2 systems as if they were working on their own devices.
A new part needed to be replaced and re-installed due to poor quality of work when installed in 2018 on one system.
The price was reasonable for what needed to be done.
Thank you Icy Hot.. my HVAC units have found a new guardian.
Tl W.
Aug 23, 2025
Superior service by Faustino. Frankie was so wonderful to find someone on his team to help us on the same day we called. The unit was long overdue for service. We
And we will be getting on their maintenance agreement, for sure.
We are so glad our friend, Brad, recommended them to us.
Phil Molloy
Aug 09, 2025
Frankie and his team have been servicing my HVAC for years. Icy Hot has proved to be very professional, competent, honest and reliable business in all my dealings with them.

My aged units recently bit the dust and I didnt have to think twice about using Icy Hot install my new system. Reasonable pricing, and a flawless and professional install. Frankie and his team took the time to go over everything with me and answer all my questions. If you need a top notch HVAC service, look no further!
Ashley Watts Bromirski
Jul 04, 2025
I reached out to Frankie, the owner and operator of Icy Hot Heating & Air, for yearly maintenance on our HVAC system years ago. From that first service, his professionalism and honesty stood out. He and his assistant arrived on time, completed all necessary work efficiently, and took the time to answer my questions about optimizing our system for allergy and asthma concerns. Frankie offered suggestions to explore without trying to upsell us on anything unnecessary, which I really appreciated.

Since then, weve continued to rely on Frankie and his team for seasonal maintenance, and theyve consistently delivered outstanding service. Icy Hot HVAC has become a trusted name in our home and weve recommended them to many friends and neighbors whove also had great experiences. Thanks to Frankie and his crew for their continued dedication to excellent service, transparency, and integrity. I couldnt be happier to have a local HVAC company I can wholeheartedly endorse.
Maggie
May 28, 2025
Honest, Knowledgeable, and No High-Pressure Sales Tactics. I highly recommend Icy Hot Heating and Air. They did a thorough diagnostic of my heat pump, explaining everything as they did so and saving me some money in the process. It becomes clear their main goal is to do an excellent job for the customer.
Tim
May 12, 2025
As a retired HVAC technician with 28 years of experience, I can confidently say that Icy Hot Heating and Air Conditioning is top-notch. Their professionalism, attention to detail, and customer service are second to none. From start to finish, their team demonstrated a deep understanding of the trade and provided solutions that were both efficient and effective. I highly recommend them to anyone in need of quality HVAC services!
Thomas Holley
Mar 18, 2025
From the residence of Linda & Phillip Smith in Cary, NC
Our furnace went out in December during a cold periodIcy Hot H&A provided Excellent service and based on other estimates we received he saved us thousands of dollars!!! We had a few other companies provide estimates and his prices and services offered were amazing! This was our first experience with Icy Hot Heating & Air and we will definitely be using them for any future HVAC needs. Thank you so much for providing us with kind, courteous and speedy service.
Thank you Frankie
Natalie Mattocks Ortiz
Feb 05, 2025
Frankie of Icy Hot always comes through for us for all of our HVAC needs and this time his colleague Faustino was able to troubleshoot quickly and efficiently at a very reasonable price. We always recommend Icy Hot.
Omar
Sep 30, 2024
Great experience with Icy Hot! My 25 year old upstairs heat stopped working. I had a couple of other places come look at it and they were actually stumped.
They didnt know what was wrong with it. Frankie from Icy Hot came by took a look and within 20 minutes provided me with a temporary affordable solution to get me through the winter.
I will need to eventually replace the whole system and I definitely will be going through these pros again. Thank you for your honest work! Highly recommend Icy Hot!
Kellie Corcoran
Sep 13, 2024
Frankie and his team are extremely professional, kind and knowledgeable. The tech was incredibly polite & considerate of our wonky schedules. This team does honest work (which can be hard to find in the HVAC industry). We look forward to a lasting relationship with Icy Hot!
Faizal Hamdoon
Aug 02, 2024
I had an incredible experience with this company that I just have to share. While they were working on my neighbor's house, I noticed a leak comping from my AC unit. Faustino, one of their technicians, came over without hesitation to diagnose the problem.

I highly recommend this company to anyone in need of a professional and compassionate HVAC team. Their exceptional service and genuine care for their customers make them a standout choice. Thank you, Faustino, Franki, and the entire team, for turning a stressful situation into a positive experience!
Kiel Blanton
Jun 13, 2024
Connected to Icy Hot through a friend, looking for a second (actually third) opinion and pricing on a repair vs replace decision for our HVAC. Frankie and his team were a huge help in assessing our problem, pricing a new system, and giving honest feedback on our options (which I didn't receive from competitors). We chose to replace our 12 year old unit and had a great installation experience with Icy Hot. Highly recommended.
Person N. Cary
May 02, 2024
Frankie is such a stand-up guy. Called on a Monday to have him come out and quote us for a new heat-pump system, showed up Tuesday morning on-time (actually a couple minutes early). Took his time analyzing what we needed, did not oversell us on extra's, recommended long-lasting & easy to repair equipment (validated with consumer reports and other sources), had a quote to us the next day, and could schedule within the week. Very honest guy...no pressure sales. Highly recommended.
Bruce Morris Bamor
Apr 01, 2024
Frankie (the technician) was awesome! He arrived on time, was polite and diagnosed the problem with my HVAC within a few minutes! Icy-Hot is a great company to partner with. Thank You Frankie!