We make people comfortable
Thompson Heating & Cooling has been a trusted provider of quality whole-home comfort services and top-of-the-line HVAC equipment in Louisville, KY, and the surrounding areas since 2003. With a strong commitment to every customer and a team of fully licensed and certified professionals, we have built a reputation for excellence in the community. We use only the highest-quality products from leading manufacturers such as Mitsubishi, ClimateMaster, and Ruud. Our team is dedicated to continuous improvement through ongoing training and education to ensure we can offer the most up-to-date solutions to keep you comfortable.
Our Services
At Thompson Heating & Cooling, we are proud to offer a range of HVAC services for both residential and commercial customers. Our services include:
*Air Conditioning Repair & Installation: Don't let a broken air conditioner ruin your summer. Our expert technicians can diagnose and repair any issue quickly and efficiently. And when it's time for a replacement, we offer top-quality air conditioning systems from leading manufacturers.
*Furnace Repair & Installation: Stay warm and cozy all winter long with reliable furnace repair and installation services. We offer furnace repair and replacement services to ensure your home or business stays comfortable all season long.
*Commercial HVAC Repair & Installation: As a business owner, you have enough to worry about without adding HVAC maintenance to the list. Let Thompson Heating & Cooling be your commercial HVAC contractor, providing expert repair and installation services so you can focus on your customers.
Why Choose Us?
At Thompson Heating & Cooling, we are committed to providing the highest quality in customer service and HVAC equipment. We offer a 100% satisfaction guarantee and are dedicated to ensuring that our customers are completely satisfied with our work. With 90% of our service calls resolved the same day, you can trust us to get the job done right, on time, and on budget.
In addition to our expert repair and installation services, we offer regular maintenance services through our Comfort Club, ensuring that your HVAC system stays in top shape all year round. As a member, you'll enjoy priority scheduling, discounts on repairs, and peace of mind knowing that your system is being maintained by the best in the business.
Our team of expert technicians is dedicated to providing the highest level of service and expertise in the industry. We are proud to serve the greater Louisville area and surrounding communities with reliable, efficient, and affordable HVAC services. Contact us today to schedule your appointment and experience the Thompson Heating & Cooling difference for yourself.
Overview of Reviews
The reviews of Thompson Heating and Cooling are mostly positive, with 12 out of 14 reviewers giving the company 5-star ratings. The reviewers praise the company's technicians, office staff, and overall service.
Positive Comments
- The technicians are knowledgeable, friendly, and professional.
- The company provides excellent customer service, from the initial appointment to the completion of the work.
- The company offers competitive pricing and is willing to work with customers to find a solution that fits their budget.
- The technicians take the time to explain the work being done and answer questions.
Negative Comments
- Two reviewers experienced issues with pricing, feeling that they were misled about the cost of the service.
- One reviewer felt that the technician spent too much time in the restroom and not enough time "rechecking" the work.
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