At Cair Heating & Cooling, we're dedicated to providing top-notch HVAC services to residents and businesses in Louisville, KY, and surrounding areas. As a locally owned and operated company, we understand the importance of a comfortable living or working space, which is why we're committed to delivering exceptional service and installing high-quality HVAC systems that meet our customers' unique needs.
Our Services
We offer a wide range of services, including:
- Air Conditioning: We provide comprehensive air conditioning services, including installation, repair, and maintenance, to ensure your cooling systems run efficiently and effectively.
- Heating: We specialize in heating system installation, repair, and maintenance, ensuring your home or business stays warm and cozy during the cold winter months.
- Maintenance: Regular maintenance is crucial to extend the life of your HVAC systems and reduce energy bills. Our team of experts will inspect, clean, and maintain your systems to ensure optimal performance.
- Replacement: When it's time to upgrade or replace your HVAC systems, our team will work with you to select the perfect system for your specific needs and budget.
Why Choose Us?
At Cair Heating & Cooling, we pride ourselves on:
- Expertise: Our team of over 60 employees, with over 1,000 years of collective industry experience, provides unparalleled expertise and guidance.
- Convenience: We offer 24/7 emergency repair services, ensuring you're always covered in case of unexpected issues.
- Quality: We carry top HVAC brands, including Amana, Bryant, Carrier, Goodman, Trane, and more, ensuring our customers receive high-quality equipment that meets their specific needs.
- Trust: Our A+ Better Business Bureau rating and industry-leading warranties give our customers peace of mind, knowing their systems are in good hands.
What Our Customers Say
Our satisfied customers rave about our exceptional service, professionalism, and quality workmanship. Here are just a few testimonials from our valued clients:
- "Professionalism, Punctuality, Quality, Responsiveness, Value" - Eric M.
- "Rare business that does what they say they will do. After years of dealing with high-pressure salespeople, I called Cair. They serviced my old unit yearly and got an additional 6 years out of that unit prior to replacing it this year. Quoted a very fair price on a new unit on a Thursday and had it installed by the following Monday. Great service!" - Shannon H.
Get in Touch
Call us today to schedule an appointment or request more information about our services. Our team is here to provide you with the best possible experience. Contact us at (502) 410-0965 or visit our website for more information.
Poor Customer Service and Unprofessionalism
Multiple reviewers experienced poor customer service, rude attitude, and unprofessionalism from CAIR. They reported being lied to, ignored, or given inconsistent billing practices.
Issues with Emergency Services and Repairs
Several reviewers had issues with the company's emergency services, including long wait times, unfulfilled guarantees, and incomplete or incorrect repairs. Some reviewers had to take matters into their own hands to fix the problems.
Mismanagement and Unreliability
Reviewers reported mismanagement, inconsistency, and unreliability from CAIR. This included delays, changed invoices, and failure to follow up on repairs.
Unprofessional Behavior and Dishonesty
Some reviewers accused CAIR of dishonesty, including overcharging, lying, and providing rude attitude.
One Positive Experience
One reviewer had a positive experience with CAIR, reporting a great price, professional service, and responsive communication.
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