Welcome to Silver City Furnace Company, your local indoor comfort specialists. We are a family-owned and operated business that has been proudly serving the needs of Central Connecticut for over 50 years. Our team is dedicated to providing top-notch residential heating and air conditioning services, ensuring that our customers enjoy comfortable and energy-efficient homes all year round.
As a trusted and experienced company, we have been delivering exceptional home heating services to homeowners and businesses throughout Connecticut for more than five decades. Our team of highly trained heating technicians is equipped with the knowledge, tools, and materials to service, tune up, repair, or install heating systems of all makes and models, including oil boilers, gas furnaces, and ductless heating systems.
At Silver City Furnace Company, we take great pride in our commitment to honesty, integrity, and quality workmanship. We are proud to be a four-time winner of the RJ Media Groups Readers' Choice Best Heating and Air Conditioning Service Award, which is a testament to the exceptional service we provide to our customers.
Our Services
As Central Connecticut's trusted leader for residential and commercial heating and air conditioning solutions, we offer a comprehensive range of services to keep your home or business comfortable all year round. Our services include:
*Air Conditioning / Cooling: We provide expert air conditioning repair, replacement, installation, and preventive maintenance services to keep your home or business cool and comfortable during the hot summer months. Our team of skilled technicians is equipped to service all types of air conditioning systems, ensuring that your system is running efficiently and effectively.
*Furnace / Heating: Our team of experts specializes in residential and commercial heating solutions, including quality furnace sales, repair, service, and installation. We service all makes and models of heating systems, ensuring that your home or business stays warm and cozy during the cold winter months.
*Servicing All HVAC Makes & Models: Our team of skilled technicians is equipped to service all HVAC makes and models, ensuring that your heating and air conditioning systems are running efficiently and effectively. We offer competitive prices for our annual furnace and AC service check, which is an essential part of keeping your equipment running smoothly.
Why Choose Silver City Furnace?
When you choose Silver City Furnace Company, you can rest assured that you are working with a trusted, family-owned and operated business that has been serving the needs of Central Connecticut for over 50 years. Our team of experts is committed to providing honest, timely, and professional service, ensuring that your heating and air conditioning needs are met with the utmost care and attention to detail.
Our customers trust us for our commitment to excellence, competitive rates, and high-quality workmanship. We offer very competitive rates and can provide financing options if desired. As your indoor comfort specialists, we work with you to create the perfect fit for your home heating and cooling needs, ensuring that your family is comfortable and safe all year round.
Give us a call today to set up a free, no-hassle custom quotation on your home's heating and cooling needs. Our team is passionate about helping our customers improve their quality of life and comfort at home. We look forward to serving you!
Customer Experience
The reviews of Silver City Furnace are mixed, with some customers expressing high satisfaction with their services and others experiencing poor customer service and communication.
Communication Issues
Several reviewers mentioned difficulties in getting a response or callback from the company. Shoshana Pursley called multiple times but never received a return call, while Vinmar Marvin left a message that was never responded to. Ct Resident was given a wide service window and was difficult to contact for updates, ultimately having their appointment cancelled.
Positive Experiences
On the other hand, many reviewers praised the company's professionalism, courteousness, and good communication. Deborah Cofrancesco appreciated that calls are returned promptly, and John values his customers. D. A. W. was impressed with the prompt and courteous service, while K. Chambers was happy with the thorough assessment and repair of their AC unit. Erik Allison enjoyed working with the company and recommended them to friends.
Negative Experiences
Ritchy D. had a terrible customer experience, with a technician ruining a brand new boiler and being charged for the mistake. Shannon J. was disappointed and felt taken advantage of, with the technician charging them twice for a job that should have been completed the first time. Ct Resident was frustrated with the wasted time and cancelled appointment.
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