At New Concepts Plumbing & Heating, Inc., we pride ourselves on providing exceptional plumbing and heating solutions to residents of Connecticut. Our company is built on the foundation of delivering high-quality services, rather than making a quick sale. We understand that every home is unique, and every problem requires a personalized approach. That's why our team of certified technicians uses state-of-the-art technology to diagnose and repair existing issues, ensuring that every installation and repair is done to the highest standards.
Our Services
At New Concepts Plumbing & Heating, Inc., we offer a wide range of services to meet the unique needs of our customers. From emergency repairs to routine maintenance, we're dedicated to providing top-notch services that exceed our customers' expectations.
Heating Services
Our heating services include:
- Energy-Saving Boilers And Burners Installed
- Oil To Gas Conversion Specialists
- Electric to Gas Conversion Specialists
- Expert Troubleshooting And Diagnosis For Hydronic (Hot Water & Steam) Systems
- Carbon Monoxide Detection
We use only the finest new equipment in our installations, ensuring that every system meets the highest standards of efficiency and performance. Our experienced technicians are trained to diagnose and repair complex issues, providing you with peace of mind knowing that your heating system is in good hands.
Plumbing Services
Our plumbing services include:
- Repairing all leaks (water or gas)
- Gas Piping Installed and Repaired
- Water Piping Installed and Repaired
- Sump Pumps Installed and Serviced
- Water Heaters Repaired and Replaced
- Underground Water And Drain Piping Installed And Repaired
- Anti-Scald Tub And Shower Faucets Installation
- Complete Bathroom, Kitchen, Laundry & Utility room installations and upgrades
- Correcting all plumbing violations
- Water Purification & Testing (Sales & Service)
- Install Ice-maker Lines
We take pride in our attention to detail and commitment to providing exceptional customer service. Whether you need a simple repair or a major renovation, our team is dedicated to making the process seamless and stress-free.
Conclusion
At New Concepts Plumbing & Heating, Inc., we're dedicated to providing our customers with unparalleled service and expertise. We understand that every home is unique, and every problem requires a personalized approach. With our extensive range of services, we're confident that we can help you achieve your plumbing and heating goals. Contact us today to schedule an appointment or request a free estimate, and let us help you create a warm and welcoming environment in your home.
Excellent Reputation with Great Customer Service
Overall, New Concepts Plumbing & Heating has an exceptional reputation among its customers, with a 5-star rating from most reviewers. They praise the company's excellent quality of work, prompt scheduling, and ability to explain complex projects in layman's terms. Many customers have worked with Tom, the owner, and express their gratitude for his responsiveness, professionalism, and attention to detail.
No major complaints, but a few issues with responsiveness
While most customers are extremely satisfied with their experience, there are a few instances where customers express frustration with the company's responsiveness. In one case, a customer had to call back multiple times to get a response to their initial inquiry. However, this issue has not deterred customers from recommending New Concepts to others.
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