Home of the "COOL BUS" - Chill Like You Mean It!
Your Reliable Partner for Climate Control Solutions in the New Orleans Area
At Authentic Air LLC, we breathe new life into your home's comfort. Family-owned and operated, we take pride in delivering exceptional air conditioning and heating services throughout the New Orleans area. With a team of licensed and certified technicians, we guarantee reliable solutions to all your climate control needs.
Why Choose Authentic Air LLC?
Our commitment to unparalleled customer service sets us apart. We prioritize:
- Promptness: We understand emergencies, which is why we offer 24/7 emergency services.
- Integrity: We uphold honesty and transparency in all our interactions.
- Quality: We use only the highest quality parts and equipment for all repairs and installations.
- Expertise: Our technicians are highly skilled and factory-trained, ensuring your systems are properly installed, repaired, and maintained.
Our Services
We offer a comprehensive suite of services to cater to all your air conditioning and heating needs, including:
New Installations
- Efficient and reliable air conditioning and heating systems for new homes and renovations.
- Consultation on the most energy-efficient options to optimize your home's comfort and reduce utility costs.
Repairs
- Rapid response to all your repair needs, regardless of the time of day or night.
- Accurate diagnosis and efficient repairs performed by certified technicians.
Maintenance
- Comprehensive and customizable maintenance plans to keep your systems running smoothly throughout the year.
- Preventative measures to avoid costly breakdowns and optimize efficiency.
Our Expertise Covers
- Residential and commercial air conditioning and heating systems.
- All major brands and models of equipment.
- 24/7 emergency service for your peace of mind.
Experience the Authentic Difference
When you choose Authentic Air LLC, you partner with a team of passionate professionals who genuinely care about your comfort and well-being. We are committed to helping you achieve a perfectly balanced and comfortable indoor climate.
Contact us today for a free consultation and discover the authentic difference in professional climate control!
Overall Experience
The reviews highlight the mixed bag of experiences customers have had with Authentic Air. While some customers have had positive experiences with the company, others have had negative encounters.
Positive Aspects
Speed and Reliability: Many customers have praised the company's quick response time, with technicians arriving promptly to fix AC issues. Some customers have also mentioned that the company's technicians have gone above and beyond to ensure the job is done correctly.
Professionalism and Quality: Several reviewers have commended the company's professionalism, mentioning that the technicians are trustworthy, reliable, and provide high-quality work.
Friendly Staff: Many customers have appreciated the friendly and helpful staff, including the office team and technicians.
Negative Aspects
Communication Issues: Some customers have experienced communication issues, including lack of response to messages and unsubmitted paperwork, leading to frustration and delays.
Poor Service: A few customers have reported poor service, including late arrivals, taking too long to complete jobs, and a lack of care when dealing with customer issues.
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