Business Details
23 Years
experience
Emergency
services
Trusted Plumbing & HVAC Services in Dundalk, MD
Reliability Home has been dedicated to providing exceptional plumbing, heating, and air conditioning services to Dundalk residents for over 20 years. Our team of licensed, certified technicians prioritizes personalized solutions, ensuring every home receives tailored care. We emphasize punctuality, arriving precisely when scheduled, and completing jobs efficiently without disrupting your daily life. Our commitment to affordability ensures transparent pricing, with no hidden fees or overcharging. We pride ourselves on craftsmanship, guaranteeing meticulous work that enhances home efficiency and avoids damage.Every technician undergoes rigorous vetting to ensure expertise and trustworthiness, treating your property as their own. Active in the community, we support local initiatives, particularly childrens sports programs. With over 2,300 five-star reviews, our reputation for reliability and customer satisfaction is unmatched. We offer 24/7 emergency services and financing options to meet diverse needs. Your comfort and trust are our highest priorities.
Services
Plumbing Repair
HVAC Maintenance
Water Heater Installation
Drain Cleaning
Sump Pump Services
AC Replacement
Furnace Repair
Emergency Services
Thermostat Troubleshooting
Gas Line Repair
Details
- Year established: 2003
Highlights and features
- We offer personalized solutions tailored to your home's unique plumbing and HVAC needs.
- Our technicians arrive punctually and complete jobs efficiently, respecting your schedule.
- Affordable rates with transparent pricing and no hidden fees or overcharging.
- Meticulous craftsmanship ensures long-term reliability and avoids property damage.
- Licensed, certified professionals committed to trustworthiness and community service.
Associations and certifications
- MD HVAC MASTER 12066
- MD GAS FITTER MASTER 103518
- MHIC MARYLAND HOME IMPROVEMENT COMMISSION 102008
- BALTIMORE CITY MASTER GAS FITTER M12202
- PA REGISTERED HOME IMPROVEMENT CONTRACTOR PA111180
What people say
Excellent work
Very professional
Prompt service
Knowledgeable staff
Thorough repairs
Services
Plumbing Repair
Reliability Home provides comprehensive plumbing repair for leaks, clogs, and system failures. Our licensed technicians diagnose and fix issues with water lines, drains, and fixtures. We prioritize durable solutions that prevent future problems while minimizing disruption to your home.
HVAC Maintenance
Regular HVAC maintenance ensures efficient heating and cooling system performance. Our technicians inspect, clean, and optimize components to extend equipment lifespan and reduce energy costs. Preventive care helps avoid unexpected breakdowns during extreme weather.
Water Heater Installation
We install energy-efficient water heaters, including tankless and traditional models. Our experts assess your household needs to recommend the best system, ensuring reliable hot water supply and improved energy savings for long-term value.
Drain Cleaning
Professional drain cleaning removes stubborn clogs and prevents plumbing emergencies. Using advanced tools, we clear debris from kitchen, bathroom, and sewer lines, restoring proper flow and reducing the risk of backups or pipe damage.
Sump Pump Services
Sump pump repair and installation protect homes from water damage. Our technicians ensure proper operation during heavy rains, preventing basement flooding by efficiently redirecting groundwater away from your property.
People
Robert Matheny
Operations Manager
With over 15 years in home services, Robert oversees daily operations, ensuring seamless service delivery. His focus on efficiency and customer satisfaction drives Reliability's commitment to excellence in Dundalk.
Amy Matheny
General Manager
Amy manages team coordination and client relations, leveraging her decade of HVAC experience. She ensures every project meets quality standards while maintaining the company's community-focused values.
Bobby Coghlan
Field Manager
Bobby supervises on-site operations, ensuring technicians adhere to safety and quality protocols. His hands-on approach guarantees timely, reliable service for every residential plumbing and HVAC need.
William Chatman
Lead Plumber
As lead plumber, William combines technical expertise with customer care. With 12 years of experience, he resolves complex plumbing issues efficiently, earning trust through professionalism and precision.
Joseph Coghlan
Installation Foreman
Joseph oversees HVAC installations, ensuring systems operate at peak efficiency. His attention to detail and commitment to quality make him a trusted expert for residential heating and cooling upgrades.
Questions
How often should I schedule HVAC maintenance?
We recommend biannual maintenance—once before winter for heating systems and once before summer for AC units—to ensure optimal performance and longevity.
What's the difference between a furnace and a heat pump?
Furnaces generate heat by burning fuel, while heat pumps transfer heat from outdoor air. Heat pumps provide both heating and cooling, whereas furnaces only heat.
What should I do during a plumbing emergency?
Turn off electrical systems, avoid standing water, locate the leak source, and call our 24/7 emergency service immediately for urgent repairs.
Do you offer financing options?
Yes, we partner with Wells Fargo to provide flexible financing for HVAC and plumbing upgrades, making home comfort solutions more accessible.
Are your technicians licensed and insured?
All our technicians hold valid Maryland licenses and certifications, with full insurance coverage to guarantee safe, professional service for every job.
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