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Experience Quality Comfort the Premier way!

At Premier Heating & Cooling, we take pride in delivering exceptional comfort control solutions to Richmond, Virginia and the surrounding areas. We prioritize customer satisfaction and treat each project with meticulous attention.

Our Mission

Our mission is to provide reliable, efficient, and personalized climate control solutions that meet your unique needs and comfort preferences. We strive to deliver honest and trustworthy service, ensuring your complete satisfaction every step of the way.

Dedicated Expertise

Our team of highly skilled technicians and experienced professionals are certified and passionate about delivering quality workmanship. We are committed to continuous learning and staying updated on the latest technological advancements in the HVAC industry.

1. Equipment Installation & Replacement

  • Comprehensive selection of high-efficiency heating and cooling systems from trusted manufacturers.
  • Free, accurate estimates provided by experienced technicians.
  • Load calculations and ductwork design for optimal performance.

2. System Maintenance & Repair

  • Regular maintenance plans to ensure optimal performance and prevent costly breakdowns.
  • Emergency services available 24/7 for urgent repairs.

3. Indoor Air Quality Improvement

  • Comprehensive assessments and recommendations to improve air quality.
  • Installation and maintenance of air cleaners, humidifiers, and dehumidifiers.

4. New Construction & Remodeling

  • Consultation with builders and architects on HVAC system design and installation for new homes and renovations.

Quality You Can Trust

  • All our technicians are licensed and insured for your peace of mind.
  • We stand behind our work with generous warranties on all installations and repairs.
  • We are committed to upholding the highest ethical standards and industry best practices.

Working With Premier Heating & Cooling means

  • Personalized attention and clear communication throughout the process.
  • Solutions tailored to your specific needs and budget.
  • Efficient and reliable service, ensuring your comfort and peace of mind.

Contact us today to schedule a consultation and discover the Premier difference!

Reviews
Positive: Premier Heating & Cooling is praised for their responsive and professional service, technical know-how, and courteous technicians.
Negative: Some customers have reported poor workmanship and poor customer service, including issues with installation and maintenance.

Overall Experience

The majority of customers have had a positive experience with Premier Heating & Cooling, praising their responsive and professional service, technical know-how, and courteous technicians. Many have mentioned that the company stands behind their work and provides excellent maintenance and repair services.

Positive Aspects

  • Responsive Service: Customers appreciate the quick response time, with many mentioning that technicians arrived promptly and solved issues efficiently.
  • Professional Technicians: Technicians are described as professional, courteous, and knowledgeable, with many customers feeling comfortable with them working in their homes.
  • High-Quality Work: Customers are satisfied with the quality of work, with many mentioning that their HVAC systems are running smoothly and efficiently.
  • Good Value: Some customers have mentioned that they saved money by using Premier Heating & Cooling, and that their services are reasonably priced.

Negative Experiences

  • Shoddy Workmanship: A few customers have experienced issues with the installation or maintenance of their HVAC systems, leading to problems such as refrigerant leaks and faulty thermostats.
  • Poor Customer Service: Some customers have reported poor communication and a lack of accountability from the company, including being told that they don't guarantee their work.
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