Bringing you more than just air.
A Family-Owned Legacy of Comfort and Expertise
East Tennessee HVAC & Plumbing, Inc. has been proudly serving the homes and businesses of Monroe County and the surrounding area since 2002. With over 30 years of combined experience in the HVAC and plumbing industry, we are a licensed and insured company dedicated to providing exceptional service and honest solutions for all your climate control and plumbing needs.
Commitment to Customer Satisfaction
Our team of highly skilled technicians prioritize exceptional customer service, ensuring a seamless and positive experience for every client. We are committed to:
- Arriving on time for appointments
- Providing accurate and clear diagnoses
- Offering a wide range of efficient and sustainable solutions
- Giving honest recommendations
- Leaving your home clean and orderly
Expert Solutions for Every Need
We offer a comprehensive range of services across various areas:
Heating & Cooling
- System installations and replacements
- Tune-ups and repairs
- Diagnostic services and troubleshooting
- Air quality improvement solutions
Plumbing
- Routine maintenance and inspections
- Leak detection and repair
- Water heater repair and replacement
- Drain cleaning and repair
Additional Services
- Financing options
- Referral rewards program
- Comprehensive service agreements
Finding the Right Solutions
Our team understands that every home and its needs are unique. We take the time to understand your specific requirements and provide tailored solutions to maximize comfort, efficiency, and affordability. We won't sell you anything you don't need, ensuring transparency and honest recommendations.
Experience the Difference
At East Tennessee HVAC & Plumbing, Inc., we believe in building lasting relationships with our customers. We offer personalized service, ongoing support, and proactive solutions to keep your home comfortable and running smoothly throughout the year.
Excellent Customer Service and Quality Work
The majority of reviewers praised East TN HVAC for their exceptional customer service, prompt response, and high-quality work. Many reviewers mentioned that the company went above and beyond to help them, providing fair prices, and being very courteous and informative.
Reliability and Trust
Several reviewers stated that they have been using East TN HVAC for many years and have always received great service. They trust the company to handle their HVAC and plumbing needs, and appreciate their honesty and fairness.
Positive Experiences
Reviewers shared their positive experiences with the company, including quick repairs, installations, and maintenance services. Some mentioned specific employees, such as JR and Jeff, who provided excellent service and took care of them like family.
Negative Experience
One reviewer had a negative experience, stating that the new unit they installed did not work properly from the beginning, and when they called to report the issue, the representative was rude and the owner did not return their call.
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