Business Details
50+ Years
experience
Emergency
services
Trusted Home Repair Services Winston-Salem
Founded in 1967 by two brothers committed to appliance repairs, our family-owned business has grown across generations to serve the Triad area with comprehensive home repair solutions. Guided by Christian principles of honesty and integrity, we employ over 45 local professionals dedicated to exceptional service in HVAC, plumbing, electrical work, and appliance repairs. Our commitment to upfront pricing, transparent communication, and 24/7 emergency support ensures customers receive reliable, cost-effective solutions.With specialized expertise in heating, cooling, water systems, and electrical infrastructure, we prioritize customer satisfaction through skilled service and community-focused values. Our Comfort Club maintenance program reflects our proactive approach to preventing issues before they arise.
Services
HVAC Repair
Appliance Repair
Plumbing Services
Electrical Repairs
Maintenance Contracts
Details
- Year established: 1967
Highlights and features
- Family-owned since 1967 with generational repair expertise
- Upfront pricing with no hidden fees guaranteed
- 24/7 emergency service for urgent home repair needs
- Christian values guiding honest, integrity-driven service
- Financing options available for major system replacements
What people say
Reliable technicians
Upfront pricing
24/7 emergency service
Professional staff
Prompt response times
Services
HVAC Repair
We repair and replace all heating and air conditioning systems including furnaces, heat pumps, and mini-splits. Our technicians handle installations, maintenance, and emergency repairs for year-round comfort. With upfront pricing and experienced professionals, we ensure efficient operation of residential climate control systems.
Appliance Repair
Specializing in major brand repairs for ovens, refrigerators, washers, and more. Our service covers gas/electric models regardless of purchase location. Technicians diagnose issues quickly while providing transparent cost estimates before any repair work begins.
Plumbing Services
From leak repairs to water heater replacements, we handle residential plumbing needs including drains, pipes, and fixtures. Our experts install filtration systems and address sewer issues with modern diagnostic tools. Emergency plumbing services available for urgent situations.
Electrical Repairs
We fix lighting, outlets, breaker panels, and appliance wiring. Services include safety inspections and code compliance upgrades. Our licensed electricians handle both simple repairs and complex system installations with proper permits and documentation.
Maintenance Contracts
Our Comfort Club program provides scheduled maintenance for HVAC, plumbing, and electrical systems. Preventative care extends equipment lifespan while reducing emergency repair risks. Members receive priority service scheduling and discounted labor rates.
People
Jacob Vaughn
General Manager
Overseeing daily operations with 15+ years in home service management. Ensures quality control across all technical departments while maintaining family business values.
Alisha Stephens
Customer Service Manager
Coordinates client communications and appointment scheduling. Implements customer satisfaction initiatives with 10 years of service center leadership experience.
Ken Cooper
Dispatch/Sales Manager
Manages technician dispatching and service estimates. Combines technical knowledge with customer service focus to optimize repair scheduling efficiency.
Questions
What home repair services do you offer?
We provide HVAC, plumbing, electrical, and appliance repairs including emergency services for all major brands and systems.
Do you service my area?
We serve Winston-Salem, High-Point, and the entire Triad region of North Carolina with same-day service options.
Are financing options available?
Yes, we offer multiple financing plans for major repairs and system replacements to accommodate different budgets.
How quickly can you handle emergencies?
Our emergency repair team responds promptly outside regular hours for urgent HVAC, plumbing, or electrical issues.
Do you work with home warranties?
We coordinate directly with major home warranty providers to facilitate covered repair services efficiently.
What payment methods do you accept?
We accept cash, credit cards, and financing options. Payment required upon service completion with prior authorization.
