Committed to Excellence in Heating and Air Conditioning Services
River Valley Oil Service has proudly served the residential and commercial communities of Middletown, CT and surrounding areas for over two decades. We are a full-service oil company and heating and air conditioning contractors dedicated to providing outstanding service, reliable equipment, and competitive prices.
What Makes Us Unique?
At River Valley Oil Service, we prioritize:
- Unparalleled Customer Service: Our dedicated team is highly trained and experienced, ensuring personalized attention and swift responses to your needs.
- Prompt and Reliable Delivery: We offer automatic fuel delivery plans tailored to each client's needs, guaranteeing consistent and reliable access to heating oil.
- Comprehensive Services: From heating and air conditioning installation and maintenance to tank removal and custom ductwork, we handle all your energy-related needs.
- Fair Pricing: We believe in transparency and offer competitive pricing on all our products and services.
Our Services and Products
- Fuel Oil Delivery: Automatic deliveries, tailored to your consumption.
- Heating & Air Conditioning Installation: Comprehensive installations for both residential and commercial properties.
- Maintenance & Repair: Routine maintenance plans and emergency repair services for all your heating and air conditioning systems.
- Tank Removal: Safe and efficient removal of outdated heating oil tanks.
- Custom Ductwork: Customized solutions to optimize airflow and comfort in your home or business.
Our Commitment
At River Valley Oil Service, we are committed to:
- Providing our clients with the best possible service and equipment.
- Ensuring transparent and open communication.
- Maintaining competitive pricing and offering value-added services.
- Contributing to a sustainable and environmentally conscious future.
Contact Us Today
For reliable heating oil, air conditioning solutions, and exceptional customer service in Middletown, CT and the surrounding areas, choose River Valley Oil Service. Contact us today to learn how we can meet your energy needs!
Customer Service Experiences
The reviews highlight both positive and negative experiences with River Valley Oil Service's customer service. On the positive side, many reviewers praised the company's pleasant office staff, quick delivery, and efficient technicians. Some reviewers mentioned that the company went above and beyond to resolve their issues, such as delivering oil on short notice and providing discounts for prompt payment.
On the negative side, some reviewers experienced rude and unhelpful customer service, including being hung up on and being spoken to in a condescending manner. One reviewer was ripped off by being overcharged for a simple repair, and another reviewer was disappointed by the company's lack of accommodation for seniors on fixed incomes.
Technical Competence and Issues
Some reviewers experienced issues with the company's technical competence, including botched repairs that resulted in new problems. One reviewer had to call another contractor to fix the issue after River Valley Oil Service's repair. However, many reviewers praised the company's technical expertise, citing quick and efficient resolutions to their heating and oil-related issues.
Pricing and Value
Some reviewers were unhappy with the company's pricing, citing overcharging for simple repairs and not offering discounts for seniors. However, many reviewers praised the company's pricing, citing competitive rates and discounts for prompt payment.
Be the first to review River Valley Oil Service.
Write a Review
