Exceeding Expectations, One Job at a Time
At Brackett Heating, Air & Plumbing, we pride ourselves on being a family-owned and operated business that has been serving the Evansville, Indiana, and surrounding areas for nearly 75 years. Since 1949, we have been committed to providing top-of-the-line home comfort services to our loyal customers.
Our Mission
Our mission here at Brackett Heating, Air & Plumbing is to keep you comfortable. Whether the job is big or small, our team of professionals is ready to lend a hand. We strive to exceed your expectations by providing customer-focused heating, air conditioning, indoor air quality, and now plumbing and water treatment services.
Services
At Brackett Heating, Air & Plumbing, we offer a wide range of services to ensure your home is always comfortable and well-maintained. Our services include:
- Heating and Cooling Solutions
- Plumbing Services
- Maintenance and Repair Services
- Air Quality Solutions
Why Choose Us
So, why choose us? Here are just a few reasons why:
- Highly-Certified and Experienced Technicians: Our technicians are highly certified, trained, and experienced in the field of heating, air conditioning, and plumbing.
- Comprehensive Inspections: We provide comprehensive inspections to ensure your HVAC system is running efficiently and safely.
- Financing Options: We offer financing options available, subject to approved credit.
- Fully-Licensed and Insured: We are fully-licensed and insured in the tri-state area, giving you peace of mind knowing you're in good hands.
- Convenience: We provide convenient scheduling by phone or website, making it easy to book your appointment.
What Our Customers Say
At Brackett Heating, Air & Plumbing, we value our customers' feedback more than anything. We've been fortunate enough to have served thousands of satisfied customers over the years. Here's what some of our customers have to say about us:
- Cherry R.: "Dustin stands out more than any guy who comes into my house to check my furnace. He observes cleanliness and has some ready for his shoes to cover before even setting a foot on the floor."
- Michelle T.: "Brackett Heating, Air & Plumbing is a company that truly cares about their customers and their needs."
- Stevie M.: "Brackett Heating and Air, excellent job! Very prompt service, very professional, and very helpful."
- Mallory D.: "James was sent out to repair an issue that we had with our HVAC system. He was very thorough and explained everything that was going on with the system."
Conclusion
At Brackett Heating, Air & Plumbing, we're proud of our name and our longstanding reputation, but we don't let that interfere with our work. Each and every job we complete, whether it's a loyal or new customer, is done with excellence. We want to prove to you that we can exceed the standards you have grown to know and expect when working with an established business like ours.
The reviews highlight an overwhelming sense of satisfaction and appreciation from customers who have had interactions with Brackett Heating, Air and Plumbing. The majority of reviewers praised the professionalism, friendliness, and expertise of the technicians, mentioning specific individuals such as Dustin, John, Bryce, Beau, and Daniel.
Customer Experience
The reviews highlight a consistent theme of excellent customer service, with technicians arriving on time, explaining technical details in an understandable manner, and providing prompt and efficient service. Reviewers appreciated the transparent pricing and the willingness of the technicians to educate customers on their products and services.
Support and Quality of Service
Many reviewers praised the quality of work, mentioning that the technicians took the time to ensure that the job was done correctly and explained the process clearly. The reviews also highlight the company's responsiveness, with technicians arriving quickly to address issues and provide support.
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